the boathouse richmond, va

They took care of everything, food, drinks, setting up. Our waiter visited our table once and we had to flag down other employees to get us salt and condiments. The food was a bit above average but not worth the high prices. This was certainly the case for my husband Vincent and me, married at The Boathouse on November 5th, 2022. There were only four stalks of asparagus and they were cooked with the woody ends. Alli is very professional, quick to respond, kind, courteous and dedicated to you and your event. Richmond's premiere waterfront wedding destination. The server was very friendly and attentive for the most part. The downtown location seems to do a little better but have not tried the Midlothian location since the pandemic.More, The appetizers was excellent but the main course was not so impressive. I would think it should be up to the customer to award the gratuity based on their perception of the service. For a VIP dining experience at The Boathouse at Short Pump Town Center, make your reservation for The Owner's Table. It really was our perfect day, and I wouldn't change a thing. We do not object the 20% service fee but expect the service received to match the level of service charged. We voiced our concerns and she immediately tried to place the blame on Sara B although she did everything right and she said the dessert would be out. The Boathouse at City Point also offers takeout which you can order by calling the restaurant at (804) 616-4222. 401 N. 3rd Street | Richmond, VA 23219 | (804) 782-2777, 2023 Visit Richmond VA. All Rights Reserved. We have passed your message on to The Boathouse at Rocketts Landing. Our first time visiting it, and seeing the view and how it would look being married with the James River and city skyline as our backdrop, we were sold. Picture perfect river-side site. Sun 10:00 am9:00 pm. Ranked #40 of 1,787 Restaurants in Richmond. The Boathouse at Short Pump Restaurant - Richmond, VA | OpenTable Reviews The Boathouse at Short Pump 4 2136 Reviews $30 and under Seafood Top Tags: Good for special occasions Good for groups Charming The exterior and interior of the restaurant was a decorators dream!!! All submissions are reviewed before being published. Service was excellent and food was terrific. The service was mediocre at best but beware of the 20% gratuity that is included. To make matters worse, they automatically put 20% gratuity on your bill whether you like it or not. Sat at the bar for 20 minutes and no one asked me what I wanted. Valid on new contracts booking a Wedding Reception package only. A shame because we've had great service in the past. Requested a booth, seeing a number of empty booths upon our arrival for brunch reservation. They also add a 20% tip despite not taking your order, reviewing the menu etc. We were there for dinner for 2.5 hours! I apologize for the delayed response. Wanting to ask a question about my order or go slightly off script, difficult at best. The staff was respectable and service was very fast! Very elegant and bright. The read more, Madison D. said: Stumbled on this place looking for some decent Mexican food that read more, Jordyn L. said: I go to this Dunkin' literally almost daily. The technology was not working properly and took the staff some time to figure it out. The Boathouse at Sunday Park Visit Website (4) Back Information 4602 Millridge Parkway Midlothian, VA 23112 (804) 744-2545 E-mail TripAdvisor Traveler Rating 502 reviews About Seafood, steaks, a raw bar and a Neapolitan pizza kitchen. Silverware came out with a dirty knife and a hair inside napkin wrapped around the silverware. Food was delicious!!! Waited over 20 minutes for cup of clam chowder that had odd brown color and did not have usual chowder flavor and body. The manager got involved and provided desserts on the house. I was surprised to know that everything--including gratuities and the additional tip--had to be shared amongst everyone. Can a vegetarian person get a good meal at this restaurant? Restaurant is beautiful. Broil platter was averageat best, lobster was dry and tough. The Boathouse at Rocketts Landing Claimed Review Save Share 748 reviews #35 of 844 Restaurants in Richmond $$$$ American Seafood Vegetarian Friendly 4708 Old Main St, Richmond, VA 23231-3038 +1 804-622-2628 Website Menu Open now : 4:00 PM - 9:00 PM See all (153) Get food delivered Order online Food Service Value Atmosphere Mentioned in I believe in competition and the flat service fee has definitely take away the incentives to servers attention to details.First, we called in to make reservation, the hostess repeated our reservation details but never recorded it. Waited over 20 minutes for cup of clam chowder that had odd brown color and did not have usual chowder flavor and body. If I am giving a 20% tip fine but I want a single person to go to that I can verbally state what I want. Services OfferedOur tailored wedding packages include tables, chairs, linens, china, glassware, and flatware. Customers service was very poor and rude waiters was rude, not friendly wasnt talking politely we waited for 2 hrs before water come and letting us know the water was to lets us know she knows we come. No additional gratuity is necessary. Food OK But Ordering ItGood Grief a Pain. Spent over $150 for 3 people with no alcohol or desserts once mandatory 20% tip was added. Not to mention the view of the city and River like none other in the area. Well they sucked. We ordered clam chowder that was terrible, so thick our spoon would stand up in it but couldnt find or taste any clams. The food was not good. Do not order Eggs Benedict unless you like a very hard , over-cooked poached egg. Servers were attentive and personable! Improve this listing. I definitely will not be heading back. I cant even express my disappointment and frustration from the beginning to the end. There was also very little flavor, I had the salmon with asparagus and mashed yukon potatoes. AMAZING! This place was not at all busy either, so that was not an issue. Not very impressed. for a booth-- which was three feet from where we were standing. Especially the oyster and mussels. I want someone checking on me during the entire meal asking if everything is ok, not just a quick drive-by twice at the start. They take your cell phone number, then call you when a table is ready. Wanting to ask a question about my order or go slightly off script, difficult at best. Anne Roy, Director of Sales. Grits were dry and lacking in flavor. Using The Boathouse as our venue cut down the amount of vendors we had to coordinate as well as they handle the tables, chairs, linens, dance floor, bar, and catering. Weddings must take place on or before December 31, 2023. I will certainly pass your inquiry along to the Chefs as a recommendation for a special Hi, Cindy, This second floor "walk up" room has a private bar and a private balcony overlooking Swift Creek Reservoir. Plan your wedding wherever and whenever you want on the WeddingWire App. Jared was an amazing server, food was good, and left happy that I came. I will get gas station ham and cheese before I come here again or just plain go hungry. Dinner for 2 took 2 hours just like last time. The problem was the timing of the food. Moe the chef came by the table to make sure everything was tasting delicious and it was! 4.7 out of 5 rating , 38 Reviews, 4.6 out of 5 rating , 172 Reviews, 4.7 out of 5 rating , 195 Reviews, 4.8 out of 5 rating , 71 Reviews, 5.0 out of 5 rating , 1 Review, 4.9 out of 5 rating , 326 Reviews. Hostess and waitress/waiters were very friendly, and professional. Your guests will enjoy beautiful views of the river and the city skyline with food prepared by The Boathouse culinary staff. The service, food , and wedding coordination is impeccable. The fact that the packages are all inclusive made it so easy. We were also treated to complementary champagne and dessert! Great place to have dinner. We felt bad for the waitress she was doing her best. My visit this time was very disappointing. This special space with wireless internet and a flat-screen for presentations, also boasts classic details including an antique chandelier, white washed brick, distressed wood flooring and a vintage fireplace and mantel. Sara B was our waitress and she was amazing! The closest dish on our menu to a Seafood Fra Diavolo is our Shrimp & Scallop Pasta. The Boathouse at Rocketts Landing. The only blot on the experience was that we had to wait for a table 20 minutes beyond our reservation. On the banks of the James River, with panoramic views of the city skyline, The Boathouse at Rocketts Landing is a uniquely Richmond special event venue. Broiled seafood entree consisted of 2 small shrimp, 3 small scallops and 1 small crab cake with small portions of mashed potatoes and asparagus for $44. The Views and atmosphere are all Richmond! For that cost there are better restaurants nearby that offer better food. Everyone enjoyed the delicious food, the bubbles, and the views of the James River and downtown Richmond from the balcony. This relic of covid needs to go away. Came in for dinner tonight and was not disappointed! The place doesn't take reservations, unless it is for a party of 6 or above. Weddings must take place on or before December 31, 2023. Visit our website at www.boathouseva.com for additional photos and more information. We got so many compliments saying that it was the best wedding food many of our guests had ever had. I really dont know if the waiter was new but not professional at all. (Shrimp and grits) I guess my 3rd trip was not a charm! It would be a disaster. Great food, delightful server, and gorgeous scenery. Literally a hidden gym in Hopewell, Im so upset we didnt find this place sooner. Email is for verification purposes only. If your order goes slightly off what is on the actual menu, good luck. You can order delivery directly from The Boathouse at City Point using the Order Online button. Its secluded and on the water which is an absolute dream. The Boathouse at Sunday Park - Venue - Midlothian, VA - WeddingWire Weddings Wedding Venues Banquet Halls Virginia Richmond Midlothian The Boathouse at Sunday Park in x5 Couples' Choice Awards The Boathouse at Sunday Park 4.9 Excellent 82 reviews Midlothian, VA Visit website $13k - $15k For 100 Guests Availability Contact for Availability After now waiting nearly an hour for dessert and with it being wrong, I asked for a new bill removing the dessert items as well as adjusting my tip. Fri, Sat 11:00 am10:00 pm Specialties: Restaurant trendsetter Kevin Healy opened The Boathouse with one vision in mind: to create an unmatched dining experience featuring authentic, locally sourced cuisine. Night: Offer limited menu for groups with price point: http://www.opentable.com/single.aspx?rid=6002&restref=6002&ref=10792. Great atmosphere and we had a window table to people watch. An automatic 20% tip and we had a waiter say he would be our server and vanished after checking on us twice, and then a few other random servers come by. They have no paper menus. Social Distance Furniture Configurations: Group Reservations Accepted on Sat./Sun. Unfortunately, I now have been burned twice but not again. After viewing someones plate who had the same meal served, I got a raw deal for 98.00. My wife and I celebrate our 22nd anniversary at the Boathouse City Point in Hopewell on 05/19/23. My guest meal was great! Please allow 20 minutes for item, cocktail sauce, mignonette, hot sauce, lemon, private bed at chapel creek oyster farm creamy, balanced, slight minerality, 1/2 dozen roasted oysters, creamy spinach, parmesan, pernod, smoked bacon, fried chesapeake bay oysters, slaw, housemade pickles, chipotle aioli, lightly breaded, spicy aioli, diablo sauce, old bay, house-made cocktail sauce, butter, calabrian chile, cherry tomato, garlic, white wine, parsley, grilled ciabatta bread, toasted almonds, blueberries, caromont goat cheese, honey-lemon vinaigrette, iceberg wedge, gorgonzola, buttermilk ranch, smoked bacon, parmesan crostino, heirloom tomato, hearts of romaine, garlic croutino, parmesan, white anchovies, house-made caesar dressing, roasted salmon, peach bourbon glaze, creamed corn, green beans, tomatoes, fresh icelandic cod, french fries, country slaw, tartar sauce, surry sausage, cherry tomato, cajun cream, byrd mill cheddar grits, parmesan truffle fries, grilled asparagus, bearnaise, pappardelle pasta, spinach, roasted cherry tomatoes, mushrooms, fresh parmesan, charred oyster mushrooms, green onion, roasted baby carrots, tomato vinaigrette, chimichurri, 1/2 lb of shrimp, country slaw, french fries, house-made cocktail sauce, lemon, quinoa, fresh corn, green beans, baby carrots, spinach, tomatoes, tomato vinaigrette, chimichurri, lettuce, tomato, tartar sauce, buttered brioche bun, old bay chips, seven hills beef, smoked bacon, cheddar, lettuce, tomato, red onion, house-made pickles, buttered brioche bun, old bay chips, fresh grilled chicken, buttered brioche bun, gruyere, bacon, buttermilk ranch, lettuce, tomato, old bay chips, buttermilk fried chicken, country slaw, gorgonzola, house-made pickles, buttered brioche bun, old bay chips, buttermilk ranch, beer battered cod, buttered brioche bun, lettuce, tomato, coleslaw, tartar sauce, old bay chips, crispy fried shrimp, flour tortillas, pineapple salsa, avocado, dynamite sauce, walnut pesto, shaved radish, buttermilk dressing, mixed greens, tomato, cucumber, carrot, balsamic vinaigrette, Vegan Options, Gluten Free Options, Vegetarian Friendly, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My hope after the first mess was that SURELY the process had been refined.WRONG!!!!! Richmond Magazine Top 3 Destinations for Seafood and Outdoor Dining | 4 locations across Central Virg The view from the patio seating was wonderful and the waiter dropped by just enough without being over bearing. We had to ask for them when our appetizer (soggy zucchini chips) finally came out. I didnt dare get dessert was afraid of further frustration. The oysters were very small and it seemed like someone new may have made the dish. Won the Couples' Choice Awards thanks to recommendations from couples on WeddingWire.com. Highly recommend! We had to ask for smaller plates to share. Dynamite Shrimp Tacos, New England Clam Chowder, Fried Oysters, Crab Cake Sandwich, 12 Oz Ny Strip, DJ DUIIK Providing the best DJ and Entertainment for your parties in the Virginia read more, Homewood Suites by Hilton Richmond - Airport, Mike Z. said: I had to stay here for 3 weeks for work. Reservation fee is non-refundable. Our 5th time at this Hopewell gem. No one came back asking if we needed anything, the delay of why the desserts weren't out yet (we had to grab someone random) and after waiting 40 minutes we asked for the manager. What incentive does anyone have there to give us good service if they know they are getting 20% no matter what? I tipped another 20%, unaware of practice of automatically adding. The food was fresh and people were so friendly we really did enjoy ourselves today. If I am giving a 20% tip fine but I want a single person to go to that I can verbally state what I want. The salmon was cooked great just really no flavor the same with the whole meal, very little flavor. Granted the food itself I didn't think was half bad, however, this junk they do where you scan your phone via a barcode to put your order in and have multiple servers is just garbage and ruins the entire experience. Second straight time this happened! Explore menu, see photos and read 4871 reviews: "The food was absolutely amazing. Absurd. Thank you for your inquiry. Total fiasco. Located next to the Boathouse at Sunday Park is a fully enclosed, heated and air-conditioned building with a wood-burning fireplace. Our waiters were wonderful as well and made sure all guests were completely satisfied!! Reservation fee is non-refundable. You become never quite sure who is there for your table and who has some other roll not related to your table. Largest Room 230; Reception Capacity 230; Space Notes The street level floor of the historic power plant building. I would recommend but would tell them to send order back if it is overlooked. Book now to receive a complimentary Waterfront Wedding Ceremony package when you book your wedding reception at The Boathouse at Rocketts Landing! Everything was so beautiful, so elegant, and just perfect. Social Distance Furniture Configurations: Group Reservations Accepted on Sat./Sun. Other ServicesThe venue offers bar services and various wedding decor items upon request. Do Not Sell or Share My Personal Information. In addition, the staff had all signed an anniversary card for us. It took almost an hour to get appetizers and then maybe another 30-45 minutes to get dinner. Our experience with our wedding could not have been better! Overall so amazing!! We made a reservation and had to wait approximately 20 - 25 minutes for our table. On the banks of the James River, with panoramic views of the city skyline, The Boathouse at Rocketts Landing is a uniquely Richmond special event venue. I felt this was sneaky.Have ca. Spent over $150 for 3 people with no alcohol or desserts once mandatory 20% tip was added. The $5/pp fee reserves seating at one of these tables. Get quick answers from The Boathouse at Short Pump Town Center staff and past visitors. 4708 Old Main St, Richmond, VA 23231-3038. I can't imagine someone like my mother, who has no technically capability at all coming here. The Boathouse at Short Pump Town Center Popular Dishes, Fried Oysters, New England Clam Chowder, Crab Cake Sandwich, Dynamite Shrimp Tacos, Boathouse Wedge Salad, Fried Shrimp, DJ DUIIK Providing the best DJ and Entertainment for your parties in the Virginia read more, Homewood Suites by Hilton Richmond-West End/Innsbrook, Jamie B. said: One of the nicer Homewood Suites I have stayed it. Alli has been working for the Boathouse for many years and knows exactly what needs to be done to have an incredible event. The service is definitely not at par with the compulsory 20% service fee. The Boathouse at City Point with a sweeping vista of the Appomattox and James rivers features high-end interior design elements, private dining for large groups, patio dining and an outdoor bar. The $5/pp fee reserves seating at one of these tables. This was a first time visit, and over an hour drive! Can a gluten free person get a good meal at this restaurant? We came for the lobster on Fathers day- told they had sold out day before. Very disappointed. Unaware the Boathouse automatically takes 20%gratuity, and I unwittingly added another 20% to that. This place was not at all busy either, so that was not an issue. Choosing the Boathouse was probably one of the easiest decisions we made for our wedding. I ordered a wedge salad which was served with browning lettuce. had to use restaurant iPads. Our waiter visited our table once and we had to flag down other employees to get us salt and condiments. On this particular evening the kitchen took an unusual amount of time to bring our food to the table. The rehearsal and wedding/reception went super smoothly and neither my husband, my mom, or my mother in law had to worry about the thing. at best, lobster was dry and tough. Interested couples may choose from the following: Follow The Boathouse at Rocketts Landing on, Bundle and save time! The view and the restaurant.AMAZING! Description For a VIP dining experience at The Boathouse at Short Pump Town Center, make your reservation for The Owner's Table. Learn more about offering online ordering to your diners. An automatic 20% tip and we had a waiter say he would be our server and vanished after checking on us twice, and then a few other random servers come by. The salmon was dry and burned. My husband and I recently had our wedding at the Boathouse at Rockett's Landing and it was an absolute dream. This was especially important to me, and made the planning process easy. Very pleasant experience. Wavelength - Mobjack Bay, VA US$15.00. There is a 20% service charge included, which allows us to pay a professional wage to our service teams. MonThu 11:00 am9:00 pm The Boathouse at Short Pump Town Center 11800 W Broad St, Unit 950, Richmond, VA 23233-1064 +1 804-360-7200 Website E-mail Improve this listing Get food delivered Order online Ranked #70 of 1,783 Restaurants in Richmond 339 Reviews Price range: $15 - $40 Food and atmosphere was great. This special space with wireless internet and a flat-screen for presentations also boasts classic details, including a marble dining table, an antique chandelier, white washed brick, distressed wood flooring, and a vintage fireplace and mantel. It started off as a great experience, we knew with it being Father's Day that it would be crowded and that the food coming out would be slower than usual. 2nd time here with VERY SLOW service! I want someone checking on me during the entire meal asking if everything is ok, not just a quick drive-by twice at the start. We knew about the 20% gratuity, but I wanted to add an additional tip to Sara B to show gratitude of how professional she was. Our server was good and did her best but there was nothing she could do with regards to our meals taking over an hour to be served from the time they were ordered. The sandwiches were not seasoned but a lot of breading. For the pricing of the food the portions are very small. I am very surprised the company that runs this place I am sure had a bunch of meetings about going to this process and they decided yep, this is the way to go. Food was the usual taste explosionLook forward to our next visit. 686 reviews of The Boathouse - Richmond "I went here with a party of 8 on a Friday night. By clicking 'Send', I agree to WeddingWires Privacy Policy and Terms of Use.
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