Are reference checks conducted on all candidates? How would you rate the HR department's performance in HR Audit & Planning Process? Is there a process for assessing the organizations immediate trainingneeds and individual development needs? Q18. Health-care spending accounts and changing rules? The remarketing of a benefit program, however, should take place no more frequently than every three to five years, unless there are serious concerns about rates, service or accessibility. Health care cost containment is covered in questions four to seven. On a scale of one to seven (seven being high and four being adequate),how do you think the HR staff rates the human resources planning/organizational development process? Benefits can increase productivity by meeting lifestyle and family demands in a diverse and changing work force. Explanation of Personnel Policies/Workplace Rules Questionnaire In an insured arrangement,the vendor will be left holding the bag on runout claims. The Human Resources Department is structured, organized and equipped to provide overall strategy, direction and effective management of the organizations human resources function to accomplish organizational objectives. Does the organization make plans for ensuring that HRs future needs are met? On the same one-to-seven scale, how do you think your internal customers(other departments) would rate the effectiveness of the organizationspolicies and procedures? It examines various aspects of the HR tasks in a company. Are all hiring managers trained in nondiscriminatory hiring practices? Group or team productivity based on team performance and distributed by teammembers. Does the organization chart clearly define functional responsibilities and whom customers can contact for service? In addition to all the questions for HMOs above, what is the ratio of network vs. non-network charges? There is literature which addresses these issues. Companies efforts to reduce both their workforce and their fixed labor costs have resulted in less costly ways to satisfy workforce requirements. Retention rate (per manager, department and office). Are effective dates of policies cited, and do they specify any previouspolicy statements they supersede? Are people paid at or around equal for similarly classified jobs, and are wages established objectively? The goal is to avoid negative customer feedback. Which sources outside the organization provide these demographics? England & Wales No. Is there one position within the organization accountable for fairly andconsistently implementing employee benefit programs and ensuring compliance withgovernmental regulations, such as ERISA, COBRA, EEO and the Family and MedicalLeave Act? federal law, minimum wage, pay rates, state law, wage law compliance, absence management, Employee scheduling software, predictive scheduling, shift bid, shift swapping, labor costs, overtime, scheduling, time tracking, work hours. Explanation of Employee Benefits Questionnaire 1. Conducting frequent human resource surveys provides you with a pulse on the internal health of your organization. Questions 10 through 26 address contact department functions or offices to sum customers, staff objectives and internal relationships, staff's dual roll as internal advisors to management and guides to employees,staff skills and flexural, cross-training, balancing employee needed with business needs and a bottom-line results alignment. Requiring employee plan usage data from health care carriers/administrators? Does your organization have an explicit policy against sexual harassment? DEPARTMENT ORGANIZATION The Human Resources Department is structured, organized and equipped to provide overall strategy, direction and effective management of the organization's human resources function to accomplish organizational objectives. Programs, processes and strategies that will enable organizations to develop and improve their internal human resources in order to optimize their contributions to organizational objectives. Keeping employee retention high significantly reduces the turnover rate. Are expected employee behaviours stated in company policies? Is there a process in place to contain medical costs while offering quality health care to employees? Or Happy Hour Thursdays? Lets start with the definition. Publish a policy statement prohibiting the unlawful manufacture,distribution, possession or use of a controlled substance in the workplace andspecifying what actions will be taken against employees who violate the policy? Without them, you open your business up to inefficiency, unhappy employees, & tribunal claims. 16th August 2010 From United States, Englewood A staff audit is a fresh review of staffing. Human Resources Planning/Organizational Development Questionnaire HR Audit Checklist Employment Application and Background Check Documentation Ensure that the application contains appropriate language to minimize exposure to negligent hiring and employment-at-will liability. You should be aware of this when scoring questions one through seven. On the same one-to seven scale, how do you think other departments would rate the human resources planning and organizational development process now in place? Our inclusion and belonging survey template can help you understand what youre doing well and where theres room for growth. Emphasis has been placed on complex issues, such as the Americans with Disabilities Act and the Drug-Free Workplace Act. While many organizations conduct employee surveys on an annual basis, its becoming clear that's not enough. Does your organization have a Federal contract or subcontract of $25,000 or more? These can be policies, processes, procedures, documentation, and systems. How and to whom is the employee handbook distributed? Does your organization have a pay-for-performance (merit-based) system? Major consulting firms specialize in this area because compensation affects the organizations bottom line. You can have the best product or service in demand, but if your internal workflow isnt healthy, operations can implode. Does your organization conform to all provisions of the Americans with Disabilities Act (ADA)? Are compensation increases budgeted throughout the organization and areguidelines for distribution clearly communicated? Closely managing chronic or costly illnesses? Does the organization demonstrate, emphasize and reward leadership toensure success and satisfaction in the organization? Performance evaluation, staff policies, complaints policy, disciplinary policy, whistleblower policy. 360-degree feedback and employee evaluation, sample questions for employee evaluations, Employee satisfaction with management and personnel policies, Collect surveys anonymously so employees feel comfortable being forthright, Use email invitations to send surveys, and even embed the first question into the email for even more engagement, Customize your surveys to include your companys logo so employees know its not spam, Send surveys often and send reminders for when surveys are about to close, Share the results with employees and let them know youre aware of the areas needing improvements from the company, Keep surveys short so employees can concentrate on what's importanttheir work. How often should you conduct them? e-Newsletter, Corporate Social
They can use SurveyMonkey to gather employee opinions on the HR department and its services. Can disabled individuals apply for job openings and gain access to thepremises? Are unemployment compensation costs analyzed for cost savings? Do these policies and procedures contribute toward the organizationsmission and objectives? Who is given feedback from the exit interview and how is it used? Internal Audit: When an audit is done by a person who is employee of the organisation then it is called internal audit. Is the Human Resources department results-oriented (i.e., measuring cost-effectiveness and the bottom line results of human resources programs)? How many people are typically involved in the interviewing process? 38% encourage employees to use their company's well-being benefits. To whom are these projections communicated? Availability of outside workforce demographics (age, sex, minority classification, education, skills level, occupations, etc.). Beginning with. This section audits programs that govern employee treatment, communications,support systems and services that encourage greater employee satisfaction,motivation and productivity. Do they balance empowerment of staff with sufficient controls to ensureachievement of the organizations mission and objectives? 10. Is the HMO accredited by the National Committee for Quality Assurance (NCQA)? Personnel policies and workplace rules are intended to make organizational objectives reality. Few organizations, however are able to find new ways to contain costs and use benefits as an incentive to improve employee productivity. If compensation alone drove performance, companies with big payrolls would always be the most profitable, but that isnt the case. Survey results will shed light upon the metrics you want to track, and youll have the deliverables you need to present your progress. Using a one-to-seven scale how do immediate manager practices rate interms of daily supervision and management of employees? The tool is designed to open up a dialogue to discuss both compliance issues and best practices. The components of question 24 also relate to staff size, structure and span of control. Governmental regulations affect every aspect of personnel management.Regulatory compliance is one of the foremost concerns in human resources management. Anticipated changed in your organizations technology, processes,products/services and markets. HR Audit - Types: Internal Audit and External Audit. Are all job classifications reviewed for gender and minority equity? Would they like to be able work remotely? If you want support conducting your own audit, or want someone else to take over entirely, Croner has a team of expert consultants who can advise, guide, and perform an audit on site for you. Has the organization examined or evaluated any of the following alternatives to satisfying workforce requirements: Are all employment costs accounted for in the organizations budget? Special recognition awards, e.g., bonuses for meeting a combination of results criteria, including department contribution performance, major productivity increases, sales and profit increases, and cost savings. This section covers employee satisfaction. Do these policies reflect the organizations desire to be an employerof choice? Cost-benefit analyses of all hiring sources (questions 11 and 12) will tell you where to place your recruiting energies and financial resources. Do they work on team and department task force projects? Does it work as intended, or is it a tool for compensation adjustment? The best way to head off a PR or social media problem is to understand how employees feel before they go public about their grievances. If the organization wants a closer correlation between compensation and quality work, then the recognition of team performance is critical. A. Does the senior human resources manager participate in addressing the organizations strategic, tactical and policy issues? All organizations should find ways to prevent discrimination and harassmentclaims. One concerning the . Are peak and low hiring cycles identified? Can all hiring decisions be defended against these criteria? They can also be sent on a weekly, monthly, or annual basis. Are organizational issues, such as mission, objectives, cultural change considered in assessing training needs?This comprehensive HR audit is a good place to start to assure your departmentis meeting the needs of the workforce as well as the organization. The principle that a happy worker is a more productive worker still holds. The good news is that its preventable. The HR (Human Resource) Audit is the process to evaluate a human resource department's performance. Do employees feel that their efforts are being recognized and appreciated? A human resources (HR) audit is an objective assessment or examination of a company's HR practices, policies and procedures. Does your organization have a policy statement that prohibits discriminationagainst qualified handicapped or disabled individuals? What are enrollment numbers for the past three years. An annual review of benefit plan vendors should be conducted, especially for health care services which consume a large portion of expenses. Is this policy linked to the organizations management philosophy oncompensating employees, and does it reinforce the values of the organization?