For more information about Customer Connect, watch our Customer Connect Video. Website Policies & Use
The below Electronic Payment Exemption Request form will need to be completed and submitted: You can download the request form in English or Spanish. Select Option 1 for English or Option 2 for Spanish. Check your credit report. All or part of a veterans disability award may be apportioned (paid) to the veterans spouse, child, or dependent parent. You will need Your Name as it appears on your Child Support Case, Child Support Participant ID Number and Receive Code 14630 for California child support . The SDU offersthree electronic payment options: The SDU also offers Bulk-File Upload capabilities for employers with multiple employees/independent contractors with IWOs. If health insurance is not immediately available, the court will order both parents to provide insurance when it does become available. Forms can be faxed to (888) 587-5471, emailed to casdu-electronichelpdesk@dcss.ca.gov, or mailed to: Visit CalParentage.org to learn about the Parentage Opportunity Program. As a general practice, if a veteran is eligible to receive both military retired pay and service-connected disability, a veteran may elect to waive all or a portion of taxable military retired pay in exchange for an equal amount of non-taxable, service-connected disability compensation. Step 1.) If no action is taken, you will automatically be mailed an Electronic Payment Card. Get a personal PayNearMe barcode on PayNearMes California child support page at, Pay in person with cash, check, debit or credit card** at the kiosk at your, Store bank account or credit/debit card information, Select the Parent Paying Support button, Enter the required information, including a valid email address, A temporary password will be emailed to you, Follow the instructions to update your temporary password, Select your language 1 for English, 9 for Spanish, When asked if you are a parent or guardian, say Yes or press 1, Enter your Social Security number or Participant ID number, When asked for your PIN, say I dont know it, When asked if you want to reset your PIN, say Yes, When asked where you would like your PIN sent, say email or mailing address, When asked, enter your Participant ID number, Enter your first and last name and Social Security number or Participant ID number, Select how you want to receive your temporary PIN (email or standard mail). Use the card anywhere Mastercard is accepted. The most common mistake is the Participant ID has been entered incorrectly. California Child Support Services is required to report parents with arrears to the major credit reporting agencies. A servicemember can also be medically retired if they have a disability rating of at least 30% and they do not need to meet the time served requirements.
Statewide case number Service in additional countries is in testing at this time please check back periodically for updates. California businesses are required to submit payments electronically to the SDU perCalifornia Family Code section 17309.5. You may call the SDU at (866) 901-3212, Monday through Friday, 6:00 a.m. to 6:00 p.m. Pacific Standard Time. No, as long as the child support debt is owed the lien or abstract remains active. Under certain circumstances, a willful failure to withhold is punishable by contempt of court. Withdraw cash at no cost at any Moneypass location. After you complete it you can mail it in or drop it off at your local office. Once all the children have legally emancipated, California Child Support Services can no longer collect or enforce a spousal support order. For assistance, call 1-866-901-3212 or e-mail casdu-electronichelpdesk@dcss.ca.gov. *1.9% service fee applied to online or phone credit and debit card payments. We are here to help you understand and navigate this process. However, California Child Support Services will engage with all parents who should be paying support and attempt to get an appropriate order and enforce on behalf of the person receiving support. If you are currently paying support through a wage assignment and your pay history is good, the child support agency may subordinate its lien in favor of the first deed of trust on the new purchase. *Participant ID or SSN: *Send my . Mail me an Application * Indicates a required field *First Name: *Last Name: .
The child support office in your county or region can provide the following services: Child support amounts are based on a review of both parents monthly income and the amount of time the child spends with each parent. Please see ourPayments pagefor detailed instructions. Serve: Deliver legal paperwork to a party. This address is for your regular child support payments only. You may have been charged the Annual Service Fee. Your GoProgram User ID is NOT your Participant ID. Box 989067 West Sacramento, CA 95798-9067. If you have a private case and want help, either with enforcement or with keeping track of your payments to prove your compliance, you have the right to open a case with Child Support Services. West Sacramento, CA 95798. Under California law, you pay child support until the child turns 18, or 19 if the child is unmarried and still attending high school full time. All California child support offices use the Child Support Enforcement (CSE) computer system. Emancipate: Refers to legal emancipation, which frees a minor child (under 18) from the parents control if the minor marries, joins the armed forces, or gets a court order of emancipation. This is the number assigned by the court to a court case. You will need to enroll in the Electronic Payment Card program before you cancel your Direct Deposit. If you dont have a PIN, when asked if you are parent or guardian say Yes. You can make a single debit or credit card payment over the telephone at (866) 901-3212. Option 2: Download an application. Call 1-866-851-6317 and talk with a State representative who will provide further instructions. 93905, and make a payment through our TouchPay machine. If you want us to mail you a Child Support Services application packet, please provide your name and address in the fields below and click Submit Application Request. Yes. You will need to sign up and log onto the PayNearMe website and enter your name and child support Participant ID to obtain a payment code to make the payment. Child support orders can be enforced anywhere in the United States, and in many foreign countries. Fees are paid to card processor and are not kept by Child Support Services. There are several ways to enroll. If that does not help, please call the automated service line at 1-866-901-3212 with any questions you have regarding your child support payments. However, if your child is still in high school, the order is enforceable until graduation from high school or when your child turns 19, whichever comes first.
You can pay by mail with a check or money order, made payable to SDU. The parents support order takes precedence and their children may benefit in some manner from the transaction. You must include each: Employee name; Child support enforcement case number; Child support Participant ID (located on most letters and billing statements) Social Security number
This is determined on a case by case basis. You will need your child support Participant ID number and Receive Code 14630 for California child support payments sent to "CA SDU". Enter your language selection and card number. Veterans disability benefits are considered income for calculating support; however, the benefits are predominantly non-taxable and not subject to wage withholding, meaning the payor must remit payment on their own. Because the abstracts do not reference a specific property, they do not appear on the initial title search of the property address. Do I need to do anything? You can register at www.ExpertPay.com and/or download the ExpertPay app. However, if a servicemember has any questions about their benefit and enforcement of their child support case especially if they are experiencing hardships as a result of a child support obligation, that individual should contact their local child support agency and speak to a caseworker immediately. If successful, you will hear a message saying your card is now ready for use. They will give you more information on how to replace the payment. You should be aware that it is possible that your child support may be decreased if the other parent is also responsible for other children. Income withholding is the FIRST resort for collection and does not imply any failure to pay by the employee. Ombudsperson Program & Complaint Resolution. If your bank cannot fulfill your request for a large withdrawal, please call 1-866-901-3212 option 1 for assistance. Electronic payments can be made using your Visa or MasterCard. A. The amount that must be paid is called the child support order.
You may want to check to see what kind of fees you might get charged. On the Customer Connect page of this website. Allocation may impact cases when the peronpaying support (PPS) has more than one case. Submit the form using one of the two options: Call the State Disbursement Unit at (866) 901-3212, Monday-Friday 8:00-5:00 PM Pacific Standard Time. If you do not have a Participant ID, call 1-866-901-3212 to get one. Use our map tool to find your local office. California law requires that these payments be sent electronically. The law changed to let families have more money while the government keeps less for reimbursement benefits. No, but you are encouraged to do so. Yes.
You are protected by law California Child Support Services will never release your personal information to the other parent in your case without a court order. I would like to apply for child support . Through Customer Connect, you can verify: appointment times, account balances and payments received. The department was created by the Legislature in 1999 to consolidate assorted child support services that were spread among various state agencies. Making Child Support Payments - Child Support Services California's State Disbursement Unit (SDU) offers several options to Person Paying Support (PPS) for paying support if the payment is not already being withheld from the PPS's earnings or if the PPS wants to make additional payments. To ensure our customers have access to their funds quickly and securely. Call the Way2Go Customer Service Center at 1-844-318-0740. Incorrect DOB: Make sure that you entered your DOB correctly, in the format requested by the website/app. California Child Support Services is required by law to send child support case information to the federal government. Contact your local child support agency. A parent does not have to pay current child support for an emancipated minor. Regardless, the courts may require proof to verify, such as the childs birth certificate and/or diploma. Once a modified amount is ordered, you must obtain an Amended Income Withholding Order (FL-195), from the family court that has been signed and stamped by a judge and provide it to your employer. Title companies should not limit the number of years they research since there is a possibility that the client could have a child support obligation on adult children. Under Title 45, Code of Federal Regulations (CFR), section 302.31(a)(2), states must enforce spousal support for a spouse or former spouse who is living with the children provided two conditions are met. MoneyGram charges a fee. When you call, our system will ask if you are a parent or guardian calling about your case. The title company should submit a demand request and a copy of the abstract or lien to the attention of the Demand Desk of the local child support agency. Speak with your caseworker to determine if other options may be available. Have your Social Security number and your personal Identification Number (PIN) ready. Some tribes work together with California Child Support Services and allow wage withholding when the employer is tribal. No, a Terminated Income Withholding Order (FL-195) must be completed in person. Spousal support has nothing to do with the collection of past due child support, or arrears. Visit the State Disbursement Unit page, create a profile or log in using your Participant ID and date of birth (DOB), then enroll in the Electronic Payment Card program. Parentage: Parent-child relationship (who the parent of the child is). If past-due support (called arrears) is still owed, the local child support agency may continue to enforce collection until the balance including interest is paid in full. If you want your facts and financial situation taken into consideration before the amount is set, you must respond. Easy access to your money through ATMs and point-of-sale retailers across the country. www.courts.ca.gov/selfhelp-facilitators.htm. For assistance, say Agent at any time during the call. Box 989064 West Sacramento, CA 95798-9064 USA casdu-electronichelpdesk@dcss.ca.gov * Child Support Participant Number (Up to 15) (if you do not have a California Participant Number, please contact 001-408-273-0073.) Yes.
The card will be issued to you via mail in 7-10 business days. You will need your Social Security number, your Participant ID number and contact information. On the State Disbursement Unit website at www.casdu.com: B. You can pay by cash or debit card at 6,200 locations in California. You will need your child support Participant ID number and Receive Code 14630 for California child support payments. The following best practices may help avoid delays at the close of escrow: We will need to verify the abstract or support lien and then determine how much support is owed before we can issue a demand. You can make a cash payment at over 8,500 7-Eleven, Family Dollar and ACE Cash Express locations nationwide. You will need your Social Security number, your 13- or 15-digit participant ID number, and contact information. The payment may take three business days to post to your child support account. This is known as the demand. If it still does not work, please call the number on the back of your card to reset your PIN. For assistance, call 1-866-901-3212 or e-mail, Out of state employers can send checks to this address, Employee name/Independent contractor name, Child Support Enforcement (CSE) case number, Employer Frequently Asked Questions (FAQs). Methods of payment accepted by PayPal are; PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover). Call 1-866-901-3212 to speak to your caseworker at your local child support agency. If you receive benefits through government cash assistance (welfare) programs, such as the California Work Opportunity and Responsibility to Kids program (CalWORKS), a child support case will be opened for you. Visit ExpertPay and call or chat with a customer service representative directly to find out more. It is almost impossible to collect child support from parents in jail.