Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License. If your mobile phone is inoperable, it is expected that you would use some other payment method for your trip. We will update this with more information as it comes available. Be ready to scan your pass or ticket at the onboard validator when boarding a vehicle or show to a Calgary Transit official upon request. What types of products can I purchase with My Fare? CTrains on the Red Line are unable to travel to and from Victoria Park / Stampede Station until further notice. Shuttle buses have been dispatched at Erlton / Stampede Station and City Hall Station to get you to your destination. All rights reserved. My Fare users are allowed three device switches over a six-month period. Quantity 0. after your current pass has expired), you can still choose between electronic or paper. You do need to ensure that your phone is working in order to ride transit with your My Fare pass. We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. During the summer of 2023, The City will be piloting an e-Bike program at two suburban Transit stations. The next step in the citys electronic fare system opens it to seniors and low-income transit users starting in March. Yes, a valid ticket or pass must be activated for each trip. For more general FAQs about My Fare, please visit www.calgarytransit.com/MyFare. Resident of Calgary - proof of residency required (PO Boxes, rural route addresses and bank statements are not accepted as proof). If you buy a regular senior annual pass with less than 11 months until your birth month, it will be pro-rated. All rights reserved. Effective Jan. 1, 2022, most customers will pay about 10 cents more per ride. On a bus, you will scan the bar code on the lower screen of the onboard validator. Shuttle buses have been dispatched at Erlton / Stampede Station and City Hall Station to get you to your destination. Starting in March 2022, low income and senior passes can be used on My Fare, our mobile ticketing app. If you have already completed the renewal process, you can purchase your new senior annual pass in person, if youd like, or: If you have already been accepted in the Fair Entry program, find out where you can buy your pass. This is a security feature to protect against unauthorized use of your account. CTrains on the Red Line are unable to travel to and from Victoria Park / Stampede Station until further notice. - Activate your ticket/pass. Then click Add a pass to link the eStore with your low income or senior account information. In order for Calgarians to be able to freely move throughout the city as they age, it is important to consider the affordability of public transit fares and passes for seniors. All rights reserved. Cash Fares (One time use, valid for 90 min): Tickets (Cash fares brought in books of 10): Day Pass (Valid from the time of purchase until the end of service that day): Monthly Pass (Valid for 1 calendar month). Read More Scan your pass on the onboard scanner on your bus or show it to a Calgary Transit Peace Officer, if requested. Some features of this website may not work correctly. This is a development server and not intended for public consumption. Add your pass to your cart, then enter your payment information. Click Manage my passes. Finally, link the eStore to your My Fare account, so our system can send your pass to your phone after your purchase is complete. Calgary Transit eStore. *NEW* If youd like, you can also make your My Fare ticket purchase on our online customer portal and send it to the app on your phone. Calgary Transit is not responsible for any mobile carrier charges incurred as a result of purchasing a mobile product or downloading the My Fare app. To help you, weve put together detailed instructions on our website, and our staff are available to walk you through the steps, if youd like. Once their accounts are set up, you can select and purchase passes for them, and theyll be sent directly to their phones. The online customer portal only allows you to send tickets or passes to the account youre signed into. They can begin use of those passes in March of this year. CTrains on the Red Line are unable to travel to and from Victoria Park / Stampede Station until further notice. To find it, click on the menu button, then select My Fare Account ID. Do I have to login to My Fare every time I use it? The eStore also allows caregivers to buy electronic passes for multiple customers. Only available on Saturdays and Sundays. If you are 65 or older the Senior Yearly Pass is for you! The UPass will be automatically sent to the participants ticket wallet in their My Fare app. Your feedback was reviewed, themed and is included in the What We Heard Report available here. You do need connectivity, however, to purchase a ticket or login into your My Fare account,, which must be done prior to boarding. What's more, many seniors do not use transit enough to justify the cost of an annual pass. In a perfect world, Sklar said shes like to see a system that eventually helps integrate the so-called first mile and last-mile connections to Calgary Transit. You can also use your low income, and low income or regular senior passes on My Fare. If youre a low income passholder or a low income senior passholder, you can find your SAMS ID on your acceptance letter into the program; or written on the back of your current paper pass. To use your pass, select it from your ticket wallet and tap Activate Ticket before you board a bus or enter a fare restricted area at a CTrain station. Some customers prefer not to enter credit card details into their phones, or they buy tickets for others (e.g. Dogs are welcome on board for free, but there must be a leash on your furry friend. Click here for information about the Low Income Seniors Yearly Pass. Click Back to Shopping to see the products you can buy. Calgary Transit also plans to introduce a single-trip rate for low-income riders next. And were going to do it in a way thats fair and agenda-free. your child), youll need to sign into the portal with their username and password. Log in to Add a Pass . We are not responsible for the content on the site that has been provided by the users of the site. Other animals can also ride for free, but they need to be in a carrier or cage. Cost is determined based on your income. Download the Fair Entry application form. Passes can be purchased on theMy Fareapp or at ticket vending machines located at Bay 7 and Bay 32. Sklar said the city is looking at adding even more to the My Fare system in the future. Instead of purchasing your pass on My Fare, youll purchase it online from our eStore and send it to your phone. While the best purchase experience is through the My Fare app, the online customer portal provides another option. Please look for the orange signs. Copyright 2023 Calgary Transit. We will update this with more information as it comes available. Part of the project will see the rebuilding of Victoria Park/Stampede Station. Are receipts available for my mobile purchase? Copyright 2023 Calgary Transit. Pricing is listed on our fares page. * Or students 18 to 21 attending high school full time. Can't find your low income or senior passes? You need a Wi-Fi or data connection to download My Fare,to login into your account and to make a purchase, however, once you have a ticket or pass in your Ticket Wallet, you can activate it and travel without a connection. This includes both paper and electronic passes. That could mean potential integration with things like scooters, e-bikes and car sharing. We will update this with more information as it comes available. How is my personal information protected? If youre adding a low income or low income senior pass, enter your SAMS ID in the top field. The pass cannot be used for Calgary Transit Access services. Then click the shopping cart image at the top right of the screen. Service is provided by Route 300 from the Calgary International Airport to downtown. We will update this with more information as it comes available. The nation's most populous state is far more automobile-reliant than much of the Northeast. For the Calgary Transit Low Income Monthly pass, three income categories or bands have been developed. Monthly passes are only valid for the month purchased. Rates may vary due to proration based on the month of birth of the applicant. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. If your ticket/pass says Inactive, youll need to activate it before boarding your bus or entering the paid fare area. Thank you to those of you who provided your input to help us understand why seniors choose to use, or not use, Calgary Transit. If you have any questions, you should contact the Registrar's office at your institution. The Weekend Group Day Pass is available on My Fare, the Transit trip planning app, and through ticket vending machines (TVMs) at CTrain stations. Payment can also be made through ApplePay. 4. Were working on introducing electric buses to Calgary through a pilot project. Youll have to register each person on the eStore using their SAMS ID (for low-income pass holders) or registration number (for senior pass holders). Calgary Transit fares will be frozen in 2021, leaving the price of riding the bus or CTrain at $3.50 for adults and $2.40 for youth instead of increasing by 10 cents as planned. The next time you buy a pass (e.g. Photo ID is required(accepted examples are: Alberta Driver's Licence or Alberta Government Identification or Passport). Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property. Confirm you've selected the correct ticket (Electronic) and click Checkout. Copyright 2023 Calgary Transit. Regular Senior Yearly Pass If you are 65 or older the Senior Yearly Pass is for you! This is a security feature of the app. If you dont see it there right away, tap the sync button in the wallet. Activate your ticket just prior to boarding your bus or entering the fare restricted area at a CTrain station. With this pass you are entitled to unlimited access to regular Calgary Transit services. If you lose cell phone service after activating and boarding the vehicle you will be able to activate and display the ticket from the ticket wallet. Please look for the orange signs. Do I need to scan my ticket or pass each time I travel? Please visit calgarytransit.com/myfarepasses for details. Now youll see your name and pass(es) on the Passes available for purchase page. Valid for unlimited travel for the group on the day the pass is activated, until end of service. (School ID required). Now that your My Fare account is set up, you can link it to Calgary Transits eStore. For details on how The City of Calgary collects and protects your personal information on Calgary.ca, refer to the Calgary.ca privacy policy. My Fare is a mobile ticketing app that allows you to purchase and use fare products such as regular monthly and day passes, airport boarding pass, and single ride tickets directly from your mobile device. Fax: 403-268-2596. Just sign in using the same username and password that you use on the My Fare app. Using the eStore to access low-income and senior passes has the added benefit of allowing customers to buy passes for more than one person in the same transaction. The process for using your low income or senior pass on My Fare is a bit different than it is for regular passes. My Fare is available on the majority of iOS or Android devices installed with the current or previous major version operating system. What do I do? As part of your application, you will need to prove your income. Log in to Add a Pass Adult Book of 10 Tickets (2023) $36.00 Add to Cart Adult Book of 25 Tickets (2023) $90.00 Add to Cart Adult Monthly Pass - Jul 2023 $112.00 Add to Cart Youth Book of 10 Tickets (2023) $24.50 Add to Cart If you want to terminate your own account, please send an email to info@socialpinpoint.com. All rights reserved. The less an applicant earns, the less they will have to pay. We recommend that you log into your account and ensure your pass is in your ticket wallet while youre in a location where you have internet access before you start your trip. If you are 65 or older the Senior Yearly Pass is for you! Those concerned about Calgary Transit's proposal to phase out heavily discounted annual transit passes for seniors say the change could impede some from participating in their communities, but . Calgary Transit Zero-Based Review (ZBR) report, What We Heard Report - Seniors' Transit Usage Engagement. All rights reserved. You are responsible for having a mobile phone in good working order and usable prior to boarding and through the duration of your trip. Pricing is listed on our fares page. Yes, you can. You can find it by clicking on the menu button at the top left of the My Fare app and selecting My Fare Account ID., On the Passes Available for Purchase page, click "Add", Enter your My Fare Account ID and click Save My Fare Account ID. Depending on your income, you may be eligible for a Low Income Seniors Yearly Pass. The app is free to download and is available on Google Play or the App Store. (School ID required). Low income and senior passes must be purchased on the Calgary Transit eStore, which is linked with the systems that administer the low income and senior pass programs, ensuring your information is secure, up-to-date and accurate, and your pass is available to you quickly. Write down or keep your My Fare Account ID handy to set up your eStore account. Passes. Larry Mathieson, Chief Executive Officer for the Kerby Centre, said this provides convenience and time savings for seniors. They can also be validated by using visual inspection. Once youve logged in, youll be redirected back to the eStore. Monthly passes are valid for one calendar month (e.g. If you have a My Fare account, you are also responsible to be logged in prior to boarding. - Pay a single fare or multiple fares for a group of riders. As with any online purchasing, you should ensure you have a stable connection to complete your purchase (e.g. If asked, you can show the ticket to a Calgary Transit bus driver or peace officer for visual validation. Ages 65 and older. For application information please visit Fair Entry. This is a development server and not intended for public consumption. Each ticket includes a visual validation bar as well as a unique barcode that will occasionally be scanned by Transit officials as part of an inspection process. Rates may vary due to proration based on the month of birth of the applicant. Calgary Transit On Demand is a new way to provide transit service to communities that currently dont have traditional bus service. Shuttle buses have been dispatched at Erlton / Stampede Station and City Hall Station to get you to your destination. @ucalgary.ca, @mtroyal.ca, etc.). What if my phone stops working prior to showing my ticket? These changes would not affect the cost of the Low Income Senior Yearly Pass. Please look for the orange signs. What happens if I lose my mobile device or buy a new device? Together we can build a better community! My Fare is Calgary Transits mobile ticketing app. Step 1: Install My Fare on your smartphone, Download and install My Fare from the Google Play Store (if you have an Android phone) or the App Store (if you have an iPhone). You can also use your low income, and low income or regular senior passes on My Fare. In order to access or renew to the Low Income Seniors Yearly Pass, applicants must be approved by Fair Entry. California's transit agencies are asking Democrats who control the state's government to rescue them like Democrats in New York recently did.