The reasons for preventing your Xfinity remote from working as expected are mentioned below. If your box and/or remote starts acting up, please come back here for help, and our Digital Care team can ship you a new box, even overnight it if need be, so that you can enjoy your services as intended! When this happens, your remote will have no power and as such, it wont work. Our mission is to provide you with great editorial and essential information to make your PC an integral part of your life. *Prices are subject to change. Sometimes, you may encounter issues with your Xfinity remote not working properly. When this happens, your remote will have no power and as such, it wont work. If this is the case, you can find comfort in the fact that you did at least try to save yourself some money by first attempting a reset or you can check out the official Xfinity support page. The A, B, C, and D buttons on your remote usually open different Menus with a single click. Xfinity XR15 Remote Not Working. What is the farthest a TV antenna can reach? Broken hardware cannot be fixed by yourself in pretty much all cases. Note: As a one-time courtesy, we provide two complimentary AA batteries when you receive your remote. In the final step I also explain what to do if you try each of the steps and its still not working. The TV set will ask for verification. The LED on the remote will change from red to green. If the device works, you can press OK and choose All Set.. Some users have been facing an issue while trying to use their Xfinity Remote. The batteries on the devices can go dead at some point and stop powering the remote. This happened to me about 3 weeks ago and after numerous calls with Xfinity and trying to reset and reprogram I had to get another remote. Now the further steps will be shown on the Tv. In the case of an XR11 remote, hold down the. Possible Fixes, How To Connect AirPods And Bluetooth Headphones To Peloton, How To Set Up Raspberry Pi Compute Module, Build Your Own Crypto Ticker With Raspberry Pi, How To Setup And Solder A Raspberry Pi Pico, How To Make Private Ring Doorbell With Raspberry Pi, How To Install And Use Raspberry Pi Camera, How To Install & Set Up Windows 11 On Raspberry Pi 4, What Retro Games Can You Emulate On A Raspberry Pi Zero. Theres a good chance your TV isnt working correctly. As you may know, when replacing the batteries each battery needs to be facing the right way. I want to make sure your current needs are met before we sign off for now. Streaming Media expert and technology writer. If your Xfinity remote volume is not working, verify that your batteries work. Our online team is a one-stop-shop for all things Xfinity, and we're available 24/7 to be here when you need us. Press and hold the remote controls setting button until the LED color changes from red to green. How often should I update the firmware of my Xfinity remote? Once you do this, follow the on-screen instructions by providing the code shown. It is actually a pretty simple process. One is showing regular and the other Hisense-Roku. Doing a factory reset may sound a lot more complicated than just buying a new remote, but it could save you money and time in the end. If so, it is compulsory to program the remote so it will work with the TV box. A factory reset essentially erases every setting and pairing that you have with the remote and resets it back to the original settings as if you have just taken it out of the box. However, its always a good idea to check with Xfinity directly or refer to their support documentation to confirm any associated costs. If your Xfinity remote isn't working, it's likely the result of dead batteries, broken remote buttons, or a system bug. Step 1: Press the [i] button and the Home button together wait for LED to turn GREEN. But where is the setup button on the Xfinity remote? Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. It is important to carefully try and fix your Xfinity remote without causing further damage. As such, if your Xfinity remote is not programmed, you will need to program and pair it so that it starts working and communicates with the TV. 520 S Casino Center Blvd, Las Vegas,NV89101, How To Reset Comcast Remote? In that case, you should press the OK button on the remote and choose Yes.. Xfinity X1 Voice Remote Setup (XR15) - YouTube One common reason for a Xfinity remote not working is drained-out batteries. Try these solutions, Remote Volume Not Working in Roku? Now, in the exact order of 9, 8, and 1, press the buttons. When using your Xfinity remote the LED light at the top of the remote should only blink once. Only compatible with certain TV Boxes, this remote helps you find what you want faster through voice commands. We have done various researches and have read many reviews and professional comments. If you are using an Xfinity Flex TV box, simply point the remote at the TV box and press the, In case you are using the remote with a TV or any other audio device, simply press and hold down the. The common problems are remote programming, dead batteries, physical damage, and a faulty app or device. In some cases, the remote will not even work. Unplug the power cord from the back of your Xfinity TV box. Xfinity Remote Not Working - PC Guide You can use the physical buttons on the Xfinity box to reset it quickly. In that case, you will have to reset it. As such, you will be able to establish a better understanding of the problem at hand. You would want to do this first to ensure you get the correct fix for the error. As mentioned earlier, when you receive the Xfinity remote for the first time, you have to sync it or program it with the set-top box. But what if you have a picture and want to know its source? You can reset the box by doing the following: If the Xfinity Voice Remote does not work after resetting your box, the problem has been resolved. As an affiliate of retailers(like Amazon), we earn from qualifying purchases. It is usually the billing, and not the service, but lately it has been both! Wait for some time to get a response. According to the experience we had, at least one of the above fixes should work. Occasionally, neither programming nor resetting the Xfinity remote will make it work again. Most search engines provide this feature, which is great. However, if you do not want to use the setting button or if it is not available for some reason, we have included the steps to factory reset your voice remote control without the installation button. Bravo TV While its fun and sometimes more cost effective to Do It Yourself. Our team can most definitely take a further look at this issue. How to Fix Xfinity Remote Not Working (XR11, XR15) Again it allows control of power and volume but will not control TV input. To fix this problem, follow these steps: 1 Make sure the remote is plugged into the wall outlet 2 Turn the power on to the TV 3 Press and hold down the "Power" button on the back of the remote 4 Wait about 5 seconds until the red LED lights stop flashing 5 Release the Power button 6 Remove the battery pack 7 Reinsert the battery pack 8 Press and. my remote works on everything except the on and off button, It will not turn off and when I turn it on I can not get it off. Some people have multiple TV boxes, and the remote control will not work if it is not included with the TV box. If you see that your remote is working then press the OK button from the remote to end the process. Before resetting the remote, check to make sure the batteries are good and the remote does not appear to have any obvious physical damage that could prevent it from working. However, you can simply pull the power cord out from the rear of your Xfinity device. So for those readers out there who use the XR 11 remote, here is how you can easily reset your remote. In certain cases we have seen that the application or the device itself has a problem. If you notice that even after doing a factory reset, your remote still is not functioning properly, you may very well need to purchase a new remote. If the remote is damaged it will be difficult to pair it. The reason this happens can vary as there are different things that can come into play when your remote stops working including dead batteries, programming of the remote and more. Once you have done that, the remote should be paired. along with the one mentioned above. Then you will need to input the code 9-8-1. You should be able to establish any physical damage on the remote by taking a good look at it. So in order to do that. When you buy through links on our site, we may earn an affiliate commission. You can also followPCguide.comon our social channels and interact with the team there. Once this happens, you simply need to press 9-8-1, which will factory reset the Xfinity remote. That is in addition to the analysis we did on the technical specifications of this product. If it keeps blinking it indicates an issue with the internal computer on your Xfinity remote and you should restart your remote by taking out the batteries and putting them in again. In some instances, the device can malfunction, or there can be a communication issue related to the app. But where is the setup button on the Xfinity remote? I followed the onscreen instructions for remote pairing, and am able to use the remote to control TV power and volume without issue. It shows what each device looks like and has a link to get an online version of the owners manual. It works for the Xfinity voice remote, the XR11 and the XR15. Once the light on the top of the remote changes color, (red to green). This analysis is in addition to the one we conducted on the technical specifications of this product. What Should You Do If Youre Being Cyber-Stalked? If that still does not work and it does not look broken, you can try to perform a factory reset. This post may contain affiliate links. The first thing that you should do when you encounter the problem in question is to make sure that your remote is properly programmed. The Xfinity remote controls both the TV and your Xfinity device using the all power button. It is a very known fact that if the batteries are dead the remote wont anyway. As it turns out, Xfinity provides different models of remotes for different TVs along with other services like the internet and more. I'm sorry to see that it isn't working for all of your functions the way it should be, and that this is the second remote you've had the same troubles with! This causes the Xfinity remote to not get power even if the batteries are brand new. Don't worry! Moreover, some people also have mentioned the model number in their complaints as Xfinity xr15 remote not working. If the problem persists, consider resetting the remote and contacting Xfinity support for further assistance. Program XR16 Remote Also, lets figure out how to turn up Vizio TV without a remote. Is there a cost for contacting Xfinity support regarding remote issues?