Please try again later. The people at GCM.com were still sending back "sorry, final sale, kiss off" emails. But now, some gift cards have card numbers on the back for security measures. Cookie Notice I do not know why the balance check system didnt work, but we were able to use the card both online and in a store. Read here for more information on Problems using a Visa gift card ONLINE. The Mastercard Gift Virtual Account is issued by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Reddit, Inc. 2023. If I can't make a payment, will I be penalized? I logged out of PayPal on the computer & phone, as well as the customer service rep. Resetting my account and it worked just fine. The website told me to call if I had any problems, so I did. I have two paypal accounts. I guarantee that they will help you. Most Visa gift cards can be used anywhere that Visa is accepted, which means millions of locations worldwide. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sent a new gift card that ACTUALLY works, Kirsten, thank you for contacting Giftcard.com regarding your redemption issue , we apologize if your experience was not 100% positive. Ive called multiple times and had to fax proof of ownership and my ID twice, and still no resolve. I was shocked - they wanted me to put my private information into a public computer? Please try again later", What does it mean to have one's account "reset"? Read the instructions on the back of your gift card or any insert that comes with the gift card to see if activation is required. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. Privacy Policy. It's a shame because I've heard good things about them from other people, but my experience was not good at all. The most common reasons are that the card hasn't been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card's balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to . Some cards also have restrictions on how they can be used (for example, you might not be able to use the card to book a hotel room). So for the past few hours I've been trying to redeem a few ROBLOX gift cards, but every time I press redeem it pops up with " An unexpected error occurred. I tried to get in touch with someone at GiftCardMall to figure out what was going on, but it was impossible. We tried to activate the card online, but the system said the card number was invalid. I had to send multiple emails to them because I got scammed. Overall, I would definitely recommend avoiding GiftCardMall if you can. But then, today (6/29/22), I finally managed to get through to someone. You can check the balance of your card by visiting the website or calling the customer service number. Read here for more information about Activating Your Gift Card. Well, I was penalized but I asked them to issue a refund of penalty amount (late fee of some $29) as it was not my fault. GiftCardMall website is deemed to be popular and indicating that it receives a high volume of traffic. She recommended I contact the credit card company and then try the order again. Please read our Community Rules and Guidelines. So, stay away from GiftCardMall if you value your money! Got this from the internet. Welcome! Ive wasted a lot of time trying to rectify this. If your gift card is not working, check to see if your receipt or the card mentions a grace period between purchase and activation. Custom reward programs with a larger product selection and a dedicated account manager. Not sure why your Visa Gift card get declined? I thought it was just like a regular credit card, you know? Tried different browsers and systems. How Do You Use a Visa Gift Card for Online Purchases? So when all else fails, I now advise people to simply try using the card. Feel free to add comments, CC yourself to receive emails with updates, and press +1 to inform the GCP team that you're facing this issue. about Gift Card Girlfriends Guide to Fathers Day in 2023, about Top 10 Fathers Day Gift Cards for Dads in 2023, about What You Need to Know about Bed Bath & Beyond Gift Cards, Order business gift cards with your brand or custom design, Check balance of Visa & Mastercard Gift Cards. Source. . Regards Please speak to a licensed financial professional before making any investment decisions. There are a number of reasons why a gift card may be declined. Trying to pay off before interest gets charged to me. gift cards that can be used in Canada and other countries, My Google Play gift card isnt working (help!). Refund of unauthorized charge since this appears to keep happening with your cards as evident on you complaint page. It worked! You should see a notification on the card itself or on your receipt. He told me that card numbers and PINS are kept in a database and there is a high likelihood that someone hacked their system and redeemed them (most probably online since all they had were digits, not the physical card). I find that most cashiers know exactly how to handle each type of payment method presented. In addition to the above, you cannot buy games or make . Regards, Explore subscription benefits, browse training courses, learn how to secure your device, and more. They're so blatant about their criminal behavior that something needs to be done about it. These crooks have a shady business practice of ignoring your attempts to contact them until after they "ship" your order. If this dollar value is greater than the card balance, the transaction may decline. This was quite frustrating, as I felt that I had been let down by both giftcardmall.com and UPS. Refund of unauthorized charge since this appears to keep happening with your cards as evident on you complaint page. This account has been verified by GiftCardMall customer service / representatives through our verification process. I have been trying to redeem it since them, but I still get the same response. Reddit, Inc. 2023. GiftCardMall has a rating of 1.18 stars from 291 reviews, indicating that most customers are generally dissatisfied with their purchases. You can also use your Visa gift card to withdraw cash from an ATM. Can anyone help me? This is what was on it VNLA SPCL A New York 36 10011 US ($99.73). And around we go for the last hour. I was really upset and didn't know what to do. But when I called back after 5 weeks, they still couldn't help me. So, I called the number on the back of the card to check the recent transactions, and I saw that there were a bunch of $10 charges from the same day I tried to use it at Walmart. However, my daughter did not receive any email notification about the purchase. All bank-issued cards require activation before use. Cookie Notice I get the same thing, even when switching browsers. So, I would call their NY office to voice your concerns. I had to open the package to find the Terms and Conditions. This is a help forum - bad advice will get you banned, and we do not consider "just joking" to be a defense of advice that would be harmful if followed. The Xbox team is already aware of the reported issues, as this is reflected in the current status page of the companys services. Welcome! How To Check Your Visa Gift Card Balance? Subscribe to ValueWalk Newsletter. This is the company you need to contact to get a resolution. Reviewers complaining about GiftCardMall most frequently mention customer service, business days, and activation code problems. It seems that the servers that host the Xbox Store are having problems, which results in players not being able to claim their gift cards (1, 2, 3, 4, 5, 6, 7, 8). Please help me resolve this issue. For most people, Visa gift cards are a go-to replacement for cash and debit/credit cards. I never even made a successful purchase with it! Look at the front side of your Visa Gift Card. The same is true for Visa gift cards, whether you buy them online or at the store. The most common reason for your Visa gift card being declined is the incorrect way of using it. It happens. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So save yourself the hassle and go somewhere else for your gift card needs. Overall, I would not recommend using GiftCardMall (giftcardmall.com) because of my bad experience. Appears to be predatory lending like they want you to not pay in 6 months so they can hit you with full interest on the full amount. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. I experienced the same thing. No cash or ATM Access. The Giftcards.com Visa Reward Cards are issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. It's a real shame, because I know they were trying to help us out during a tough time. I had a bit of a problem with GiftCardMall recently. The next time I had a purchase to make online, I entered the gift card number he had received. Also, they cant even access the list of purchased games for download (1, 2, 3). Amazon Card Numbers: How To Find Your Amazon Credit Card Number? I took a screen shot and I have attached to this complaint page. Jose G. I've been trying to activate the card for a few hours and the website keeps saying failed to open, I tried on my cellphone I've tried at work I've tried on my home computer and it still don't work. What's the solution to this issue? Additionally, many Visa gift cards have restrictions on how they can be used. Having same error. Hi, Am trying to redeem a 12 month gold code without success. It seems like they don't care about losing customers, including myself, my family, friends, and their friends. Your Visa Gift card will be declined if the bill payment exceeds your current gift card balance. I cant reach a human on the phone system. Some customers have reported receiving damaged or invalid gift cards, while others have had trouble redeeming their cards online or in-store. I don't think I'll ever get that money back. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information. It is a shame that due to what seems like a simple error has created a problem. A quick trick is to count the group of numbers. Please try again later" error every time I try to pay. Same thing. I - l - 1) which can make entering the characters manually difficult. In the last hours, Xbox users have been facing some serious issues related to the Xbox Store, which are limiting the purchase of games and redeeming gift cards. SAFETY NOTICE: ComplaintsBoard has analyzed GiftCardMall and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. Visa Virtual Account can be used online everywhere Visa is accepted. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How to Buy OTC Stocks on ETrade Like A Pro. Desired outcome: Commercial Revolving Credit: 1-866-875-5489 USA / 1-800-668-5336 Canada. Desired outcome: Choose the account you want to sign in with. I asked the GiftCardMall rep if they have known that they had an issue for well over 4 days, were they still offering giftcards for Safeway to still be purchased causing others to have the same issue. Not sure why your Visa Gift card get declined? GiftCardMall Customer Support Rated Extremely Low. If youre using your Visa gift card at a sale terminal, then you need to enter it as, Please speak to a licensed financial professional. Read here for another perspective on why a Visa gift card doesnt work. It's a shame because I usually give gift cards as gifts, especially during the holiday season. so how can I register the card and use it if I can't get it to register. The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. She is on fixed income and lives in a different state than I do. They just kept telling me that the online form was the only way to dispute a transaction. The merchants represented are not sponsors of Giftcards.com or otherwise affiliated with Giftcards.com The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Youll be asked for a PIN code if you use it as a debit card. Many complaints revolve around issues with gift card activation, delivery delays, and poor customer service. Then when I try to check it online it gets me to the pick the image security screen and says I chose correctly but then says theres an error and wont show the balance. You can enter your Visa gift card as a debit payment method for online purchases. It will take only 1 hour to activate your Visa gift card. Think of the hundreds of gift cards found on racks at the grocery store. We tried to activate and check the balance by phone, but we got the same response. To fix the issue, try the following: Go to the Payments centre. Getting the error every time I try to pay or setup autopay for my paypal credit account. They'll use the excuse that they "shipped" your email to steal your money. Meanwhile, for others, even if the page loads, the code is taken as invalid. I did not order anything. Ten of the best gift cards to buy for dad on Father's Day, chosen from top stores and restaurants in the country plus ways to make gift cards for dad more personal. Gift cards are automatically sent to the recipient's email, if one was provided, right after purchasing. and our You can also contact us at [protected]. If the card reader is not functioning properly, your card may not be read correctly and could be declined. It's really frustrating when you're trying to do something nice for someone and you keep running into roadblocks. If the addresses dont match, the card may decline. How Long Does It Take To Activate A Visa Gift Card? Hit the "Login to Ask the community" button to create a question for the PayPal community. Silvia R. I just got off the phone with them about my refund, and they said it should be to me within 15 business days. Another reason for the decline is that youre trying to use the card for an ineligible purchase. In the last hours, Xbox users have been facing some serious issues related to the Xbox Store, which are limiting the purchase of games and redeeming gift cards. If you have a problem using your gift card for online or telephone purchases, the most likely reason is that the merchants fraud screening process is matching the billing information entered at checkout with the billing information on your gift card account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The email said that the order couldn't be processed. According to multiple reports, the Xbox Store gift card redeem page is not loading or the code is not working for many players. I hope they get their act together because it's not fair to their customers to be treated this way. Thank you for taking the time to contact us. The credit card company told me there was no problem with the credit card, and that giftcardmall had cancelled the transaction. Then, when I tried to think of and offer some possible reasons why there may have been a problem, after about ten seconds the phone line went dead. For example, many cards cant be used to buy alcohol or cigarettes. How ridiculous is that? Unfortunately, the transaction didn't go through. If youre having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on thePayment optionspage. Welcome to your new Community. My boss gave me and my family a $200 gift card to help us out during a tough time, but when I tried to use it at Walmart, it just wouldn't work. Hey guys do you think you can help me with my problem? The bottom line is that there is some sort of internal fraud going on there that no one seems to care about until you get someone bigger and badder than them involved. Overall, I would caution others to be careful when purchasing from giftcardmall.com. Visa Gift Cards are used to make in-store and online purchases. Your Visa Gift card will be declined if the bill payment exceeds your current gift card balance. This complaint was posted by a verified customer. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. susbalo 6 mo. However, some online merchants process bank-issued gift cards as a cash payment. The first visa gift card that I ordered was supposed to be delivered via UPS next day air guaranteed delivery on 12/31 by 10:30 AM. This includes supermarkets, department stores, gas stations, and more. I was able to fix it by removing my bank account and re-adding it. Finally, we will update this article as more related updates emerges to keep you informed. I had to send my niece a check instead, which was a hassle. I was disappointed that the supervisor didn't do more to help me. If youre using your Visa gift card at a sale terminal, then you need to enter it as a debit card payment method. This could be an indication of a very positive reputation. To solve this problem, register your card with the issuing bank making sure the name and address linked to the account are current. However, when I received the activation code (in a separate envelope on the same day), I realized that it was not for the correct visa gift card. I tried to call the number under contact us on the paypal credit page, and after finally being connected to an operator, they said they couldn't help, and that I had to contact PayPal directly. Your card could be declined is if theres been suspicious activity on it. The Visa Gift Card can be used everywhere Visa debit cards are accepted in the US. The associate informed me that my order needed further information to process, even though my account was already debited. Prehistoric payment methods from the leader in online purchases. Submit a complaint and get your issue resolved. I even asked the representative if the 2nd tier answer was a canned response since each rep had the same exact response. It went away on its own after about 3 days. Although, some Visa gift cards dont require activation. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. ago. Check the terms and conditions on your Visa gift card to see if other restrictions apply. I just wanted the purchase fee to be added to the balance since the package did not mention that the card was valid in the US only and the Terms and Conditions were inside the package, which I couldn't open until I purchased the Visa gift card. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please try your request again later. I like to always be up to date on the latest news in the industry and write about it. Scan this QR code to download the app now. Archived post. First, deduct the full amount of the gift card, then pay the balance of the purchase with another form of payment. You can call the toll-free number on the back of your Visa gift card. Well, here we will tell you about all the possible reasons your Visa gift card might be declined. Some numbers and letters look alike (e.g. We appreciate your comments and suggestions, as we are always looking to improve upon the Giftcard Mall experience, we have contacted you via DM to learn more about experience. To my surprise, I was told "YES". I cant remember the last time I didnt have an issue with them. At Giftcards.com, for example, you can enter a name and address when you activate your gift card. Keep reading to learn how you can solve these problems and use your Visa Gift card smoothly. If you dont have a PIN, you can usually request one from the issuing company. While they do offer a wide variety of gift cards, their delivery and customer service can be quite unreliable. GiftCardMall earns 91% level of Trustworthiness. The site if your too lazy to search it, Just a bit worried and it seems sketchy now that I look at it. Pulled out the card and was unable to use it. So now, the person who gave us the gift card is out $200 for nothing. Until the cards are loaded (or rather the accounts associated with the gift cards are loaded), the plastic has no value. A growing number of Visa gift cards purchased in stores no longer have to be activated as a separate step. "Sorry, there was a technical error. Or it may be due to using the gift card at an unusual location or consecutively. I was quite disappointed with this delay, especially since the tracking information had indicated that the visa gift card was out for delivery. Does anyone know of a solution? So, while purchasing and loading your card, remember to ask the cashier if it requires activation or not. Read here for more information on Split-Tender Transactions. There are a number of reasons why a gift card may be declined. I cant even get it to load to the page where you submit the key. Additionally, some customers have expressed frustration with the lack of transparency regarding fees and expiration dates. While I appreciated their efforts to rectify the situation, I was still quite disappointed with the overall experience. You can check the balance of your card by visiting the website or calling the customer service number. Otherwise, you may be able to make the reservation but the hold on your card will prevent the final transaction from being approved. GiftCardMall has registered the domain name for giftcardmall.com for more than one year, which may indicate stability and longevity. Keep reading to learn how you can solve these problems and use your Visa Gift card smoothly. Tell the attendant to only charge the amount you specify. and our I tried to dispute a transaction through their website, but I couldn't access the dispute form. I tried calling, emailing, and chatting online, but I never got through to an actual person. I was advised to fax it, who still has a fax? Error Message: "Sorry, there was a technical error. I had a really bad experience with GiftCardMall (giftcardmall.com). When I tried to use my Visa Debit gift card today, I was truly embarrassed due to the fact that I had no money on the cards. Other companies require you call the telephone number on the back of the card to do the same thing. I hope that my experience will help others make a more informed decision when buying from this website. They are the worst company ever! If this amount exceeds the funds available on the card, your Visa gift card will get declined. I have called multiple times, and each time, I have been told the same thing. Ask staff or cashiers nearby to get thorough guidelines on using Visa gift cards correctly at the Point on Sales terminals. I was neither rude nor angry while I was speaking with the representative. From there i was finally able to pay my balance without issue. I had this problem as well. Sometimes the support systems fail, but the card will still work. Apparently this is still not fixed after this thread existing for 2 years. Unfortunately, without the full 16 digits I am unable to speak with anyone at the card company to get this situation resolved. I don't know what their deal is, but I wouldn't trust them with my money or my time. Most Visa gift cards may not be used to obtain cash. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of GiftCardMall, Overview of GiftCardMall customer experience. If your Visa gift card is not working, the card may have a time restriction on it. Downdetector only reports an incident when the number of problem reports is significantly higher than . Since that day, I have placed multiple phone calls to the 877 number listed on my invoice, but to no avail. This could include things like multiple failed attempts to use the card or unusually large purchases. Giftcardmall.com you are considering visiting, which is associated with GiftCardMall, is very old. Troubleshoot error messages here. The most common reasons are insufficient funds, an inactive card, the cashier using the card the wrong way, or simply you using your Visa gift card at an invalid place. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. salon or spa) may automatically run an authorization transaction of 20 percent more than your total bill to ensure the gift card has enough funds to cover a gratuity. Try the Gift Card Balance Check Directory.
Kent Peninsula Destinations, Lowry Medical Center Denver, Negotiating With Creditors In Probate, Us Military Discretionary Spending, Articles T