(Hoped for more allergy-friendly food options), We LOVED our stay! To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Find out what food and drink options you could be enjoying at this property. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury - where everything is included. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Private entrance Our Maintenance Management is aware of the case and will work hard to prevent this type of problem from happening again. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 8,712 traveller reviews, 8,854 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #89 of 239 hotels in Tulum and rated 4 of 5 at Tripadvisor. The entertainment helped gather everyone together and the crowd happened to be easygoing and fun during my stay. My favorite part was temascal and Noche Mexicana! Seve Oy E-Concierge Dreams Tulum Resort & Spa econcierge.dretu@dreamsresorts.com. Wednesday the room smelled like sewage and cigarettes. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Each accommodation is individually furnished and decorated. Ensuite bathroom Cleaning products Inner courtyard view Balcony Gohan - This restaurant specializes in sushi and serves dinner only. What are some of the property amenities at Dreams Tulum Resort & Spa? Balcony WiFi is free in public spaces. Dear guest,Thank you for your visit and rate,We are very sorry that we didnt exceed your expectations, we will work to be better, we hope you give us the opportunity and pleasure to have you once more.Receive warm regards, Posted by Nevil, from Murphy on Feb 10, 2022, Feb 15, 2022 A stay at Dreams Tulum is not complete without experiencing the Dreams Spa by Pevonia. Cleaning products There are also a limited number of adults-only Deluxe Adult Garden View rooms, located in a building where no children allowed. Sincerely. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Once completely relaxed and refreshed, theres delicious, gourmet dining and unlimited top-shelf spirits, wine, beer and crafted cocktails. Requested early check-in but room is not ready till after 4:00 p.m. no bueno! Enjoy dazzling beach and pool views, a world-class spa, gourmet dining and bar options, endless activities day or night and romantic celebrations. Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. Private entrance Perfect location and beautiful people! Some things we discovered were gluten free but they were not clearly labeled, so we didnt know. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Land activities. Free WiFi, Private suite Was there for a wedding. Paola, Benito Mojito, and all the bartenders contributed to our great experience. Dreams Tulum Resort & Spa blends classic Mexican Colonial architecture, ultra luxurious accommodations and first-class service. Swim out suites are also available for direct access to a pool. Free WiFi, 48 m We hope you choose us for your next vacation. Give it a try and dont let the bad reviews intimated you! The pools are heated from December and March depending on climate conditions. Booking.com does not accept responsibility or liability for any reviews or responses. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury - where everything is included. We are glad to know that your experience at our resort has been positive and that we have met your expectations. Find more information about the property in the questions and answers. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Hidden among acres of tropical gardens and jungle along a sugary white sand beach, Dreams Tulum Resort & Spa is located just minutes from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Private entrance The recreational activities listed below are available either on site or nearby; fees may apply. Free WiFi, Private suite The fees and deposits listed below will be charged at the time of service, check-in, or check-out. With authentic and gourmet dining options, unlimited top-shelf spirits and nightly entertainment, guests can enjoy a Dream vacation at Dreams Tulum Resort & Spa. We hope you will consider giving us another opportunity to regain your trust. 3 Star at best Review of Dreams Tulum Resort & Spa Reviewed December 30, 2022 Our family of 4 stayed at this resort over the Christmas 2022 period It is a 2 hour transfer from Cancun Airport! For the best room deals at Dreams Tulum Resort & Spa, plan to stay on a Saturday or Wednesday. We thank you for sharing the highlights of your stay with us and the TripAdvisor community. Last evening said seaside grill open- heck it says that for all days but it was closed. Once you book, we'll provide details so you can contact the property directly. We were so appreciative of their hospitality! This property may pay Booking.com a bit more to be in this programme. Food, staff, facility all excellent. Front desk staff will greet guests on arrival. Free WiFi, Private suite Offers Offers Make the most of your stayexplore our hotel's special rates and packages. The provision of housing is linked to their trade, business, or profession. All reviews are shared with our entire team, where we find the motivation that drives us to create memorable experiences for our valued guests. Balcony Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury - where everything is included. Thank you for your preference. Garden view Dreams Tulum Resort & Spa from $17. Tulum Hotel Deals & Reviews - KAYAK You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. For an all-inclusive in Tulum proper (though without a big beach), consider Kore Tulum Retreat and Spa Resort. 235. Read our, Frustration at its finest on this vacation, I have been able to enjoy a lot of dreams now and secret resorts. Photos | Dreams Tulum Resort & Spa Part of World of Hyatt Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. For reservations, contact the hotel before arrival using the contact information on the booking confirmation. We hope to have the honor of welcoming you again. Cleaning products Cannot be more then 28 days between check-in and check-out dates. Bordeaux - This restaurant specializes in French cuisine and serves dinner only. Dont miss the spa, the massages were fantastic! Heather United States of America Staff 8.4 +45 photos Ocean view Garden Pool 1 - outdoor Dreams Tulums magnificent Mexican colonial architecture blends tastefully with an up scale contemporary design where every room offers a private and furnished terrace or balcony, marble bathroom, daily refreshed mini-bar and 24-hour room service. Thank you to all the staff who made this an unforgettable trip! These opinions do not necessarily represent the views of Booking.com. A fee applies for early check-in. Tea/Coffee maker A Mexican all-inclusive is a top vacation choice for honeymooners and college-age spring-breakers, but families with kiddos have lots to look forward to as well. A hotel's guest rating is calculated using data provided under license by Tripadvisor. Free WiFi, 42 m We hope to continue counting on your preference on your next vacation. Surrounded and inspired by nature and Mayan culture, guests can find rejuvenation through therapeutic spa treatments. They ran around all day in the heat and never missed a beat! See all 23 travelocity Reviews "This is our 3rd time here. Sea view Dear guest. The staff lied to us, not worth the money I spent.. Dear guest. We enjoyed our stay very much. This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Preferred Club Junior Suite Ocean Front Double, Preferred Club Deluxe Swimout Garden Double, Preferred Club Deluxe Adult Swimout Garden Double, Preferred Club Deluxe Adult Swimout Garden Triple, Preferred Club Honeymoon Suite Ocean Front, Preferred Club Deluxe Swimout Garden Triple, Preferred Club Junior Suite Ocean Front Triple, Preferred Club Junior Suite Ocean View King, Preferred Club Junior Suite Ocean Front King, Preferred Club Deluxe Swimout Garden King, Preferred Club Deluxe Swimout Adult Garden King, Preferred Club Junior Suite Garden View King, Preferred Club Junior Suite Garden View Double, Preferred Club Junior Suite Garden View Triple, Breakfast Plan Junior Suite Garden View King, Breakfast Plan Junior Suite Garden View Double, Destinations, properties, even an address, 1752070,1763190|4,1758700|3,1762520,1752070|1,1758420,1765410,1763190,1758700,1763190|2,1767440,1736710, Personal or sensitive information (e.g. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. There is also a newly renovated mini kids water park inside the club. In simplest terms, cenotes are sinkholes that form when limestone collapses and leaves a hole (many times with gorgeous turquoise-colored water) in the earth. Sincerely. Private entrance L'Usine Roubaix - All You Need to Know BEFORE You Go - Tripadvisor Air conditioning Air conditioning Yes, dry cleaning and laundry service are offered to guests. This property is managed by a professional host. Its not accurate. Taste the authenticity in the flavors of Mexico with a weekly street-food set-up in the Mexican Plaza all while being entertained with traditional dance, costume and song that showcase the countrys heritage. Cleaning products My daughter and I enjoyed the spa. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). About Us | Dreams Tulum Resort & Spa - Inclusive Collection Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury - where everything is included. Wake up to sparkling blue waters in one of our 432 elegant rooms and suites at Dreams Tulum Resort & Spa. You'll find Tulum National Park and Playa Paraiso within 2 miles (3 km) of this hotel. This hotel is 1 1/2 hours from Cancun airport. Ensuite bathroom The Mayan-themed Explorers Club for Kids offers supervised fun for ages 3 12 with a brand-new state-of-the-art Water Park playground, including 6 waterslides, 2 buckets and an outdoor wet play area. the food was unbelievable bad the drinks where mediocre and the ground where ok very run down ready to be cleaned up and take over by a new company the staff was ok for the country youre in pool chair are hard to find. El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Please fix the following errors to continue: "This is our 3rd time here. Sea view Balcony Free WiFi, 58 m Eleasar was an amazing waiter and Willy was such a friendly face in the preferred lounge. We thank you for publishing the review of your stay at our resort. Ensuite bathroom Does Dreams Tulum Resort & Spa offer any business services? I cannot praise the staff enough. Other recreational amenities include a sauna and a fitness center. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, Villa del Palmar Cancun Luxury Beach Resort & Spa, Excellence Riviera Cancun - Adults Only All Inclusive, Moon Palace The Grand Cancun - All-inclusive, Iberostar Selection Paraiso Lindo All Inclusive, Paradisus Playa del Carmen - All Inclusive, Dreams Sapphire Resort & Spa - All Inclusive, Secrets Moxch Playa del Carmen - Adults Only - All Inclusive, Majestic Elegance Costa Mujeres All Inclusive, Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, The Fives Beach Hotel & Residences - All Inclusive, TRS Coral Hotel - Adults Only - All Inclusive, Dreams Natura Resort & Spa - All Inclusive, Barcel Maya Riviera - Adults Only - All Inclusive, El Dorado Royale, Gourmet All Inclusive by Karisma, Haven Riviera Cancun - All Inclusive - Adults Only, Sandos Caracol Eco Resort - All Inclusive, Secrets Akumal Riviera Maya - Adults Only - All Inclusive, Valentin Imperial Rivera Maya All Inclusive - Adult Only, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, Nickelodeon Hotels & Resorts All Inclusive Riviera Maya, Iberostar Grand Paraiso Adults Only - All Inclusive, Hotel Marina El Cid Spa & Beach Resort All Inclusive, El Dorado Seaside Suites Gourmet Inclusive Resort & Spa by Karisma - All Inclusive - Adults Only, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, A la carte meals, snacks, and beverages included, Onsite entertainment and activities included, All land sports and fitness activities and facilities are included, Parking: Free valet parking and self parking, Wheelchair accessible (may have limitations), Wheelchair-accessible meeting spaces/business center, No pets allowed, but service animals are welcome, Service animals are exempt from fees/restrictions, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Protective clothing is available to guests, Property follows sanitization practices of Intertek Cristal (3rd party expert - Global), Property follows sanitization practices of Safe Travels (WTTC - Global), No shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property does not follow regional sanitization guidelines, Property does not follow a brand or regulatory agency's sanitization guidelines, Onsite COVID-19 testing (Antigen) is available, Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available through room service, Individually-wrapped food options are not available, Early check-in is available for a fee (subject to availability), Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum, Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel, Hotel Dreams Tulum Resort & Spa - All Inclusive, Dreams Tulum Resort & Spa - All Inclusive Tulum, Dreams Tulum Resort Spa Optional All Inclusive, Dreams Tulum Resort & Spa - All Inclusive Hotel. Dreams Tulum Resort & Spa - All Inclusive is home to Bordeaux, which features French cuisine. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Dear guest. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. The only constructive feedback wed give is that the resort wasnt very good about allergy-friendly options. Free WiFi, 42 m Dreams Tulum Resort & Spa - All Inclusive, Tulum: CA $438 Room Prices Garden view I highly recommend renting a car if you are new to the area and going to the Cenotes. See more questions & answers about this hotel from the Tripadvisor community. Cleaning products But savvy jet-setters know the best time to hit the road is just before the holiday hoopla (read: never-ending crowds and spiked prices) kicks in full force. The spa is open daily. Garden view 51 m Not a World of Hyatt member? 236.7 1, Carretera Chetumal Puerto Juarez Km. Dreams Tulum also offers a secluded adults-only section with quiet and romantic suites. Onsite food and beverages are included in the room price (some restrictions may apply). Lots of fun. Dear guest. Free WiFi, Private suite Don't forget your sunscreen! Dear guest.Thank you for taking the time to post your rating. Sincerely. Best service!! Rooms and suites have marble floors, furnished outdoor spaces, free daily refreshed minibars, and flat-screen TVs with satellite channels, but also visible wear and tear and tricky air-conditioning settings. Private entrance Very nice hotel We stay 2 weeks there and its worth it The entertainment team is awesome, special thanks to Ricky and Victor for they good vibes and the variety of the activities they offer !! That happen on the day of the wedding. Please note that all Special Requests are subject to availability and additional charges may apply. Inner courtyard view Ensuite bathroom The restaurant staff at the World Cafe were also great. A private beach, an outdoor tennis court, and a health club are featured at the hotel. Own or manage this property? The quality is mediocre. This place is defenitely on the return list. Thank you again for your review. more. We are glad you enjoyed your stay with us and that our gastronomic and beverage options met your expectations. Inner courtyard view We had a wonderful time at the resort. Pool view Gratuities and taxesGratuities are included and additional gratuities at guests' discretion are accepted. " more. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. So they came three times in an hour to offer towels. Dear guest.Thank you for your review. They have activities for families in and out of the pool. Disclaimer: This content was accurate at the time the hotel was reviewed. I had an amazing time with my trip to Dreams Tulum! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We need both a check-in and a check-out date to check availability. Dear guest,Thank you for sharing your experience with us,Is important for us to create best memories, that's why is important for us your feedback,We are sorry for the inconvenience at the beach, we will be better, however we are glad to hear that you enjoyed the properties location. We hope to have the honor of welcoming you again. Thank you for your recent stay at Dreams Resort & Spa. Private pool 236, Tulum 77760 Mexico, Lock in the lowest price from these sites. Each review score is between 1-10. Private entrance Cleaning products Contributions should be appropriate for a global audience. Rainforest Alliance Sustainable Tourism Certification. Design varies a bit by category, but expect marble or stunning wood flooring, warm earth tones, wrought-iron or tall leather headboards, and locally inspired artwork. The region is by no means a secret,, Beaches and pools are undoubtedly refreshing places to cool down, but cenotes, which are commonly found in Mexicos Yucatan Peninsula, offer a special, secluded spot to beat the heat. We are sorry to hear that this was your situation. By proceeding, you agree to our Privacy Policy and Terms of Use. Dear guest. Inner courtyard view In these, Winter is coming. Eliazar at the Boudroux restaurant was the warmest and amazing waiter. Member Rate There's more to earnand enjoywhen you book smart, only on hyatt.com. Among acres of tropical gardens and jungle, Dreams Tulum Resort & Spa is located just minutes' from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Accommodations We go back again around 4pm and thats when Angel the manager comes out saying the ac would be fixed soon but if we wanted to prevent moving we could just stay in the, Dear guest. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. by E-Concierge Seve. Dear guest. Swim out suites are also available for direct access to a pool. Dreams Tulum is an older property but is extremely beautiful. Balcony As the founders of the Tulum Foundation, this ecofriendly resort promotes education, culture and conservation. Air conditioning Though the grounds are large, most of Dreams features are located either in the jungle or by the beach. Fees and deposits are subject to change and might not include tax. The food was great, the entertainment staff and service overall was wonderful. Restaurant service left a little to be desired. This section of the hotel is also home to nightly entertainment, art shows, and restaurants, plus an on-site temazcal with small cenote hosting free ceremonies -- a rarity in the area. We hope to continue counting on your preference on your next vacation. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site. We ate at every restaurant on the resort and the food did not disappoint and the service was great. Are any cleaning services offered at Dreams Tulum Resort & Spa? The most expensive day is usually Monday. For ages 13 17, theres the Core Zone Teens club with video games and more. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury - where everything is included. Dreams Tulum Resort & Spa Reviews & Prices | U.S. News Travel I highly recommend this resort for families and groups with multiple ages as there is something for everyone. Private entrance We thank you for choosing Dreams Tulum Resort & Spa to spend your valuable vacation. Your dates seem to be a bit off. 8,636 reviews #91 of 240 hotels in Tulum Location 4.2 Cleanliness 4.3 Service 4.4 Value 3.9 GreenLeaders Gold level Hidden among acres of tropical gardens and jungle along a sugary white sand beach, Dreams Tulum Resort & Spa is located just minutes from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Cleaning products Ensuite bathroom Gallery Select a Category Hotel Aerial Exterior Main Pool Beach Dreams Tulum Main Walkway Gardens Swim out Suites Rooms Garden Swim Out Deluxe Garden View King Deluxe Garden View Doubles Today says multiple places open for lunch but its not accurate. Dear guest. There are 9 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. 236, Tulum 77760 Mexico, Lock in the lowest price from these sites, Beautiful resort ruined by extremely mediocre food and spotty service. The property reserves the right to pre-authorise credit cards prior to arrival. Children aged 13 years and above are considered adults at this property. 75 degrees is unacceptable with no control on making it any cooler. Sincerely. Ricky, Victor & Paula were the life of the party for our entire visit! In 2014, over 200 of the lowest-category rooms were given a redesign, and in 2017 the remaining rooms were renovated to match. Thank you very much for your visit, feedback and your kind comments, we hope to see you soon here at your home away from home Dreams Tulum Resort & Spa. Please check our partner sites when booking to verify that details are still correct. Family oriented, but great for couples. This is a Preferred Partner property. Free WiFi, 42 m We hope to see you soon in this your home Dreams Tulum Resort & Spa, Oct 8, 2021 Deluxe-level rooms have either central garden or ocean views. This hotel is all-inclusive. The town is home to beautiful turquoise waters, dramatic jungle backdrops, and an eco-friendly lifestyle. We go to the lobby to see if we can get some help because we could not sleep in the heat. Private entrance Cleaning products With food festivals, mariachi bands, and beach bars guests can enjoy themselves until the sun comes up. Balcony Check-in is from 3 PM - midnight. Which languages are spoken by the staff at Dreams Tulum Resort & Spa? What days are Dreams Tulum Resort & Spa open? Free WiFi, 51 m Dreams Tulum Resort & Spa | All-Inclusive Family-Friendly Garden view Ensuite bathroom Air conditioning 51 m Free WiFi, 42 m I wouldnt come back , place need to be updated, food was nasty, and the room was dirty sheets smelled so bad. Private entrance Inner courtyard view by Mara Jos E-Concierge. BlueBay Grand Esmeralda All Inclusive. Garden view This all-inclusive hotel features a private beach, an attached winery, and a full-service spa. Yes, free parking and secured parking are available to guests. Dreams Tulum Resort & Spa Tulum, Quintana Roo, Mexico 1 Rm, 2 Guests See All Tulum Hotels Overview Full Review Photos Room Rates Amenities Map Pros Quiet beachfront location within a 15-minute drive from Tulum Wide, white-sand beach with offshore snorkeling Large units with free minibars, marble bathrooms, and balconies Air conditioning Recommended. Excellent amenities consist of free minibars restocked daily with bottled drinks, flat-screen TVs with satellite channels, DVD players, and coffeemakers. Dreams Tulums magnificent Mexican colonial architecture blends tastefully with upscale contemporary design. We hope with this you can provide us a second chance to change your perspective and we can exceed your expectations. Thank you for posting the review of your stay at our resort. 1 Tankah Riviera Maya, Tulum, QROO, 77780 View in a map Explore the area Tulum National Park 2 min drive LabnaHa Ecopark Adventures 3 min drive Private entrance Carretera Chetumal Puerto Jurez Km. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews.
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