dexis tech support number

The interface you choose may affect the performance or usability of the result. Note that systems meeting only the minimum requirements may fail to deliver a satisfactory experience. There are many types of barriers that you can use with your sensor, and other hardware. Your IP: Please refer to Installation Verification and Testing on page 114 to skip the installation steps and go directly to Verification. Once a patient is added or selected (the line will be highlighted), click the appropriate icon to proceed to his or her DEXray, DEXimage or DEXwrite screen. The space lets DEXIS know that you are moving to the next image of your series. When beginning to take DEXray images, please use the guidelines in Taking X-Ray Images on page 48. Dillon Dental Networks is the number one dental IT provider in San Diego for a reason. DEXIS users can make their own evaluation floppy by simply exporting with DEXview. Never drop your sensor or board. All unnecessary keystrokes have been eliminated to ensure that attention is focused on the patient, not on the computer, while an X-ray image is being taken. We suggest the drive letter X (for X-ray), and will use this letter in subsequent examples, although any other drive letter would be fine. Soaking and using caustic chemicals will weaken the sensor housing and the sensor-cable connection. Erroneous or impatient double-clicking or right clicking may cause the program to func-. Doing so will cause sensor housing or cable wiring damage. Works with Apple Mac or Windows PC systems, for all rooms in your practice and your entire team. Your first digital X-ray will appear on the screen after a few seconds! Should you choose to use the cable clip, place the square hole on the end of the bar and place the sensor cable into the clip. Your sensor may be washed with warm water and soap, if necessary. It is extremely important to back up your data on a regular basis as a matter of routine maintenance. As with all new clinical tools, it is necessary to invest a certain amount of time for practice in order to become proficient with the DEXIS Digital X-ray System. Font size can also be controlled. Please note: The DEXIS PC Card (or board) is hot-swappable meaning that you do not have to notify Windows that you plan to remove it. To use the search function, type the first few letters on the referrers name until the name is visible. Your DEXIS installation is now complete. Start with the server, where the DEXIS data will be stored. If you use a link to a practice management program, the method for opening the DEXray screen depends on the program in use. Again, DEXIS will capitalize the first letter. Icons and function buttons enable the user to move, size, enhance, measure, save, and compare images with just a click and/or drag of the mouse. From a patients DEXray screen, click on the DEXIS logo to open the Program Information screen; select Preferences. When calling Technical Support for assistance, please make sure that you have access to the computer on which the DEXIS system is used and on which the manual may be displayed. CEO Approval. Since the biteblock will not allow for full closure, the cord is protected. Once the two are separated, you may cover the sensors connection end with the attached cap. Also, as a general request, please give the program time to start and complete each function before clicking again. For additional information, contact Midmark Imaging Technical Support at 847-415-9800 option 3. This new release of the DEXIS software is a major update over previous releases. DEXIS Technical Support Specialists use the latest screen-sharing technology to view, control and resolve software issues remotely. Choose Done to save or Cancel to cancel changes. These interfaces are also referred to as PC Card Readers. However, as preparation for the training we do encourage you to read the manual thoroughly and practice with it safely and carefully for at least one week prior to your training date. The sensor, cable (or cord) and board comprise the heart of the DEXIS system. If you must upgrade your existing system, consider purchasing an additional hard drive and making a bootable, literal copy of the existing hard drive. All rights reserved. Schedule an appointment now! Go to: Start, then Settings and click on Control Panel; Under Screen area: Recommended resolution is 1024 x 768, but the software will also work on all other resolutions. Snap the parts together firmly until you hear a click. You may apply certain Windows functions to this screen. Now, you will be asked to enter a new patient. Click to display DEXIS software and data folders. Approved PC Card Readers for desktop computers are available from your DEXIS Representative. Also, keep the sensor cable off the floor where chairs or carts may roll over the cable. To add a new referring doctor (or a doctor or company to whom you refer or correspond), click New to open a blank Referrer Data screen. Consider the new computer as cheap insurance, but its even better than insurance because you get to keep it. Endo: Set ClearVu Mode to General and Startup View to History. If you click on that icon, a list with information about each image in the communication folder will be shown: file name, date, patient name, tooth number. Online orders $500+ qualify for free standard ground shipping . Please call DEXIS tech support before changing numbers in Min. Should you wish to give your patients specific numbers, choose Manual. - It is either printed or written to a text file on your desktop. To begin the installation, insert the DEXIS installation CD into your CD-ROM drive. After installing and testing your software, hardware and components, we suggest that you take the time to explore the software and read the on-screen manual. The quality of image presentation will be important in your selection of a monitor and video card. a keystroke that will execute the function. Never twist, tightly coil, or wrap the sensor cable around any objects. With your practice powered by DEXIS, you'll take your patients from consultation to treatment planning with our full portfolio of easy-to-use, award-winning imaging solutions powered by assisted intelligence. This is useful if the system is always being used by the same person. It is an optional program that ensures continued access to the latest software releases, dedicated support, and efficiency-gaining DTX Studio Plus+ features. Place either under the tongue or over the tongue, whichever is most comfortable for the patient. There are many shortcuts and timesaving tools in DEXray, more than appear in this manual. Consistent with the new 32-bit architecture, the new release of DEXIS will now run in native format with the new Microsoft operating systems: Windows XP (home or professional) and Windows 2000. For setup and test purposes, enter a test patient. By clicking this button you display a testpattern that helps you evaluate the suitability of your monitor: In the squares labeled 0/5% and 95/100%, you should be able to see smaller squares with slightly different brightness inside the larger squares. Please note that this manual assumes that new users possess basic computer skills and an understanding of the Windows operating system. This is covered in detail in Scanning a Picture for Patient Data on page 95 and Taking Digital Photographs on page 82. modifications to the layout, including title bar appearance and icons. Click Modify to open the Referrer Data screen for this particular individual. Should you choose not to use the paralleling technique, bisect your angle. Barriers made of latex, urethane or plastic (such as a handpiece sleeve) are widely available. Iris X80 Adstra Apteryx Cadi Carestream CurveHero Dentrix Ascend Dexis version 9 Dexis version 10 Eaglesoft EZDent-i MiPacs Romexis Sidexis 4 VixWin Iris 2.0 Apteryx Imaging Cliniview Curve . This screen offers program information and will allow you to access the Context Sensitive Help feature and the DEXIS Web Site. If you have a local area network, you need to designate a hard disk of one of the computers to hold the DEXIS data (images and patient data). English. For some PMPs, DEXIS has programmed links based on information from the PMP company. Please adhere to these important guidelines to keep your DEXIS system running at optimum levels. information and more. To add a new provider, click New to open a blank Provider Data screen. Each screen has its own preferences and defaults. Pros. Need help or want to learn more? Fill out the contact form and we will get back to you with support. If you double-click on an image entry, the respective patient file will be selected. By clicking the down arrow you can select which of the installed scanner drivers to use. Always use a solution that does NOT contain bleach, glutaraldehyde, alcohol, or other strong chemical components. DEXray Preferences on page 43 and Setting DEXimage Preferences on page 79. Mouth refers to intra-oral images in the mounted view; History refers to intra-oral images in chronological order; Pano refers to panoramic or cephalometric images. Lastly, never pull or stretch the cable including when disconnecting the sensor from the board or removing barriers. Never insert foreign objects into the board or sensor connection housing. We strongly recommend. Leave the room and trigger the tube. Ask the patient close. Should the Autorun feature not work with the CD-ROM drive in your computer, you can launch the installation menu manually: Double-click on the My Computer icon on your desktop, then open the CD-ROM drive by double-click- ing on its icon, then double-click on the DEXmenu icon. We suggest that you test each machine in order to calculate the proper setting for that machine. If you have not done so, please take some time to review the proper handling guidelines in Proper Care of the DEXIS Hardware on page 21 before attempting to use your DEXIS sensor. Lets start your journey into the world of DEXIS Digital X-ray! When exporting images you may still ask for a different format; the DEXIS software will convert the images for you. Next, install DEXimage and DEXwrite using the previous method. These accessories are easy to install and can be retrofitted to desktop computers with one available 3.5 floppy disk drive bay and one avail-. The radiation of X-ray tubes is controlled by the settings of: Some controls allow for the modification of all of the above, some have fixed settings for current and/or voltage. DEXsafe, a feature that allows you to easily backup your data, is now offered. Although many newer X-ray units have a Digital button, pressing it generally results in a flat reduction in radiation and may not be an ideal setting. Welcome to the exciting world of DEXIS! Position.the sensor/holder so that it is parallel to the roots of the mandibular canine. Exposing the sensor cable to these situations will damage the sensor cable causing the sensor to pre-fire, give an unclear image or render it fatally damaged. DO NOT PLUG THE DEXIS PC CARD IN AT THIS TIME! 800.861.5098 Denticon Sales. There is a correlation between the distance of the cone to the sensor and the resolution of the captured image. Now, click on a feature or icon and the DEXIS on-screen manual will open in an Acrobat Reader screen to the page where the use of the function is described. Although there is less radiation with digital X-rays, please continue to use protection for your patients. Additionally, as technology changes it may present an increasing demand for . When the sensor/board are not in use, contain it in a way that will keep it from any conditions that can cause damage. Please consult current DEXIS systems requirements before the purchase of any hardware. Again, click Done to save or Cancel to cancel. Position .the sensor/holder so that it is parallel to the roots of the mandibular incisors. If the patient file does not yet exist, the New Patient screen will appear with. Other preferences control the look and feel of the DEXIS program and automate certain frequently used functions. When you X-ray actual teeth, you will usually receive a higher parameter value because part of the X-ray shows "empty" space around and between the teeth that is not absorbing much radiation. Attach the sensor to the DEXIS card and insert the card into the PC Card slot. Please consult the manufacturer's recommendations for the solution you are using. We also recommend that you engage a qualified computer specialist or an experienced network technician and develop a permanent relationship for your ongoing computer needs. Dexis Technical Support TSTSupport Dental Computer Support. That means if you double this distance, you receive only of the radiation. information and more. Learn More. Most notebook computers include PC Card Readers while most desktop computers do not. By drawing an imaginary line through the occlusal/incisal surfaces (occlusal line) of the teeth to be X-rayed, and placing the sensor parallel to this line, it will be perpendicular to the interproximal spaces. If a large maxillary torus is present and you are unable to place the sensor/holder in a traditional position, the sensor/ holder must be placed on the torus as you would place traditional film and you must bisect you angle. If between 2000-2500, note the exposure setting for taking X-rays on posteriors.. ask My Helper to show all of number 15. Learn more, Copyright 2023. Also, keep the sensor cable off the floor where chairs or carts may roll over the cable. Click on respective button below to start your remote support session with our technical support. Take into account the reduction in voltage, if applicable. Updated Feb 14, 2023. Type the last name; DEXIS will capitalize the first letter. If a large maxillary torus is present and you are unable to place the sensor/holder in a traditional position, the sensor/ holder must be placed on the torus as you would place traditional film and you must bisect you angle. In addition, always remove the board from the computer before attaching or detaching the sensor. Find Reviews. Click on the name to highlight the desired name and then click Select. Click on the name to highlight the desired provider, and then click Select. Recommend. When you chose to put a DEXwrite letter into the queue for later printing (see Queue on page 102), this button will appear on the DEXIS Administration screen. Click on respective button below to start your remote support session with our technical support. Protect the sensor and board. If possible, turn the kV or kVp down to 70. All of the other DEXIS programs (including DEXray, DEXimage, and DEXwrite) are accessed through this program after first selecting a patient or creating a new patient. If you plan to run DEXIS on a stand-alone computer, there is not much to plan and you may proceed to the next section. Select a tooth from the chart. Expensive cameras may offer higher resolution still images at low frame rates, while full-motion video cameras may capture dozens of frames per second, none of them high resolution enough to allow enlargements. One of our technical representatives will walk you through the process. Dentist B opens the DEXray screen for patient P; the Import dialog shows up automatically and allows him to import the, Interfacing with Practice Management Systems, Upload manuals that we do not have and get, 2.2.3 Caution: Hardware & Software Upgrades, Special instructions for offices with multiple sensors, 2.4.6 Installing a link to your Practice Management Software, 2.7.2 Connecting your Sensor and Board to the computer, 3.2 Correct Placement Using the Paralleling Technique, Cleaning and Decontamination of the Sensor and Holders, 4.6 Interfacing with Practice Management Systems, Changing Tooth Number and Date, Mirroring, 5.5.3 Communications: Printing from DEXray, Place images directly into word processing programs, 5.7 Working with Panoramic and Cephalometric Images, 6.5.3 Communications: Printing from DEXimage, 7.1.2 Intra-oral with Single-Film Scanner, 8.3 Generating Your First DEXwrite Report, 8.5.1 Components of the Templates Management Screen, 8.5.2 Selecting the Templates For Your Personal Report Library, A.2 Installation Verification and Testing, Verify the installation of DEXIS software modules, Verify the installation of Acrobat Reader, Verify the installation of the Sensor drivers, Test X-ray image capture with your DEXIS sensor, 4 Augmented and Private Application Profiles, 5 Extensions/Specializations/Privatizations. Jazz Imaging technical support specialists use the latest screen-sharing technology to view, control, and resolve dental imaging software issues via chat, call and email. Search job titles. Your needs are similar to those of a professional image scientist or a commercial photographer, so treat yourself to the best quality. We value your privacy and would never spam you, Masterlink, LLC. Following requests from owners, the corners and outline of any new on-screen DEXrays are now black instead of white (older images retain their original white background, created when the X-ray was first acquired). If the dot is black, the level of radiation is much too high. Poor care of the DEXIS sensor or DEXIS capture device can result in damage to or destruction of the fragile electronic components. Website by Jazz Imaging LLC, 770 Charcot AveSan Jose, CA 95131(567) 234-JAZZsupport@jazzimaging.com, Schedule a call with a Support Specialist. Your new DEXIS Digital X-ray System was designed from the outset with you, the clinician, in mind. any latin characters (a-z, A-Z) any numbers (0-9) special characters ("-", "_" and "."). Exposing the holders to hot metal and placing them close to heating elements will reduce the lifetime of the holders. The patient will not be able to close completely due to the design of the holder. Click on the arrow button to have DEXIS search for possible DEXIS database folders and to select from the list. . all known information already entered. Newport Beach, California 92660. If you have a link purchased from your practice management company, please consult their Technical Support for assistance with installation and verification of the link, and directions for its use. They will be present whenever an onscreen image is enlarged or printed. Dropping the sensor, especially on hard surfaces such as floors and countertops, will shock the system causing the internal electronics to malfunction or be fatally damaged. Select which mode of the ClearVu image enhancement you prefer. The rules of dental radiography still apply to digital X-ray systems. Note: If you installed DEXIS on the server first and mapped the drive properly, the correct shared data folder will be automatically suggested by the installation program. The DEXIS Setup sets it to the subfolder Comm of your data folder. Also the printed ClearVu has been optimized giving sharper printed images in DEXray as well as in DEXwrite. Tab or arrow down to make changes. Your DEXIS representative may be able to suggest (although not endorse) one or more of these computer learning resources. To modify information for an existing patient, search for the name and then click on the name to highlight the line. Select No Sensor for workstations where X-rays will NOT be taken, DEXIS for workstations where X-rays are taken, and Simulation to have DEXIS simulate taking intra-oral X-ray images. You may access the programs preferences here or from their actual screens. Copyright 2002-2020 BeyondTrust Corporation. This applies to horizontal or vertical bitewing holders, periapical (anterior or posterior) holders, and endo holders. Dexis Technical Support If your dental office uses Dexis sensors or software, we can help! Install other software only as it applies to your practice and purchased modules. This is your tool. We also recommend that you engage a qualified computer specialist or (preferably) a network technician and create a sustainable relationship for your ongoing computer needs. If you receive a yellow dot, your level of radiation is too low. For network systems, you may obtain registration codes on any one workstation for the entire network. Low-tack light handle covers also work well for barriers for laptop touch pads. Once you establish that the sensor/holder is parallel to the roots, move the sensor/holder toward the center of the palate. We strongly recommend. We strongly recommend the use of the DEXIS holders as they are designed to protect the sensor and cord.
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